postage UPDATED

Notmyrealname

Hollie84 wrote: »

Buy it now £10 its a handmade item so no idea what its worth in terms of shop prices but if i knew a carpenter im pretty sure the wood used would not amount to that,i understand they take there time into consideration

Typical carpentry labour rates around here are £25/hr....

RainbowDrops

ludovico wrote: »

You haven't actually said why you wouldn't leave a neg, just under which circumstances.

EXHIBIT A M'lud

RainbowDrops wrote: »

No I wouldn't neg if the item still arrived & was as described, but the stars give you the opportunity to grade things that are good and not so good about the sale.

ludovico wrote: »

My questions is why wouldn't you leave a visible comment, which allows other buyers with specific requirements such as the OP's, to make a more informed decision and lets the seller know specifically where and what the problem was,

EXHIBIT B M'lud

RainbowDrops wrote: »

... and leave feedback like
Item as described but P&P charges seem a bit excessive.

the_lunatic_is_in_my_head

Item as described but P&P charges seem a bit excessive.

If you left that for me it would fall of the 1st page in 5 minutes, no one would ever see it!

if the item still arrived & was as described

Yes that would be the circumstance. What I'm asking really is why you feel a neg is worse than low stars when generally it's the other way around?

RainbowDrops

ludovico wrote: »

Item as described but P&P charges seem a bit excessive.

If you left that for me it would fall of the 1st page in 5 minutes, no one would ever see it!

:rotfl:
So why did you make the point of me asking why I wouldn't
"leave a visible comment, which allows other buyers with specific requirements such as the OP's, to make a more informed decision and lets the seller know specifically where and what the problem was"

ludovico wrote: »

if the item still arrived & was as described

Yes that would be the circumstance. What I'm asking really is why you feel a neg is worse than low stars when generally it's the other way around?

To me a negative suggests that all aspects of the transaction were at fault. However, if I was just unhapy about one thing, then I can leave stars to reflect that aspect.
I haven't at any point said I think one is worse than the other.

the_lunatic_is_in_my_head

So why did you make the point of me asking why I wouldn't

Because that comment isn't visible if it's positive? The seller may see it but other buyers might not depending upon the level of feedback received. Granted you haven't said that your suggestion to leave said comment would be a positive rating but it appeared to be implied.

I haven't at any point said I think one is worse than the other.

Surely it's implied by your advice? The OP is unhappy with an aspect of the transaction, I find it hard to understand why those who are familiar with the consequences of low star ratings feel they are more appropriate than traditional adverse feedback to highlight dissatisfaction?

Personally I rather have the low than the neg but my account won't be restricted from the odd low which might not be the case for every seller. For the sake of £1-£1.50 advising an action which may cost someone their account seems very harsh. The OP didn't have a problem with the price, didn't have a problem with their perception of the seller's overheads but does now have a problem with the seller's profit margin after finding out the overheads are slightly less than they thought.

I asked why bother even looking at the stamp price on a lump of wood sent through the post for just £2.50, without any disrespect I think those doing so have too much free time on their hands.

RainbowDrops

I guess theres a fine line between advice and oppinion, I was just giving my oppinion, but I guess that can also be taken as advice.

hermum

Notmyrealname wrote: »

How near is the post office? How long does it take to get there? How much does it cost to go there?

An amount for all of the above can be included in the postage costs as Ebay state.

Where does ebay state that you can charge your costs & for time to go to the PO?

From their help pages,
Postage and related charges

Be sure to specify P&P charges and related service charges in your listings. It's against our rules to provide unclear or misleading delivery information or to charge unreasonable fees for postage and related services.

What you can charge
Actual postage cost: This is the final P&P charged. Consider what others in the market charge for delivery of the item being sold to ensure you remain competitive. Also be consistent with eBay policies for the P&P charges for the category you are listing in.
Packaging cost: This can include the cost of packaging materials.
Delivery confirmation and extra services: If these options are offered to the buyer, you can only charge what they actually cost. Examples of services including:
Proof of postage
Recorded delivery
Proof of delivery
Signed for proof of delivery
Special dispatch fees
Tax and government imposed fees: Only applicable duties, VAT or equivalent taxes may be charged.

I can't see there where it says you can charge travel costs, could you post a link please in case it's on another page.

the_lunatic_is_in_my_head

eBay's help page is poorly written, what is "This is the final P&P charged" and if they've already mentioned P&P why then mention packaging again?

Who cares what is allowed anyway? 2.50 for 0.92 plus the jiffy & label (possibly returns address & invoice) isn't excessive. The only people who want it to be excessive are those who want something for less than paid and eBay who want sellers to pay more fees on the BIN part of the price. If the item isn't correctly packaged, the service is different from what's advertised or the extra is very excessive, whilst the sale being overall more expensive than the market average, then yes complain.

Argos can deliver me a fridge for 8.95 but want 4.95 to deliver a spoon, when do you hear anyone complain about their P&P charges?

Notmyrealname

hermum wrote: »

Where does ebay state that you can charge your costs & for time to go to the PO?

From their help pages,
Postage and related charges

Be sure to specify P&P charges and related service charges in your listings. It's against our rules to provide unclear or misleading delivery information or to charge unreasonable fees for postage and related services.

What you can charge
Actual postage cost:
I can't see there where it says you can charge travel costs, could you post a link please in case it's on another page.

I've highlighted it for you...

hermum

You highlighted
Actual postage cost:
I still can't see where they have given a breakdown stating that you can charge your costs to get to the post office and time to do so.