We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

charge from electricity co. for damaged mains cable

noahandthewhale
noahandthewhale Posts: 4 Newbie
edited 11 February 2012 at 9:02PM in Energy
We were laying a new drive and damaged the mains electricity cable with a Kango. The network company came out and fixed it and we subsequently received a bill for £1400 after 5 months.

What are our rights, we would like to dispute this bill? This charge seems extortionate, the cable was just 10cm below the surface as stated by the engineer who did the repairs. With the cable so close to the surface it was inevitable that it would be damaged when any work was carried out.

Any advice gratefully received
«13

Comments

  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    A number of points, mostof which you may not like:
    1) You have damaged someone elses property and they have charged you to repair it.
    2) You should have been aware that there would be an electricity cable underground between the road and your path somewhere. Did you use a scanner to find it?
    3) Cables are frequently put under paths or drives because they don't tend to get dug up.
    4) Because they are under a solid structure they are often near the surface and I am not sure there are any rules about depth.

    Does the bill breakdown the £1400?
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
  • WhiteHorse
    WhiteHorse Posts: 2,492 Forumite
    Who put the original cable in? Are there any regulations governing the depth at which these cables must be laid? Should there be warning tape above them? Have they complied with any regulations?

    It is technically your fault, but there may be a compromise here.
    "Never underestimate the mindless force of a government bureaucracy
    seeking to expand its power, dominion and budget"
    Jay Stanley, American Civil Liberties Union.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    The cables are expensive, a standard sd2 job is about £800 due to having to dig the highway up. Copper is as you know not cheap, they would of had to lay the cables again from the road to your supply point as they can not just repair they have to replace. You should of checked for cables, if you have house insurance you maybe able to claim of this but as you or your contractor were negligent you would be liable. Was is CE electric, YEDL, WPD?
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • Ich_2
    Ich_2 Posts: 1,087 Forumite
    To answer some questions
    There is not and never has been a statutory cable depth, there are recommend depths.

    Until 2002 there was never a requirement to use tiles or marker tape.

    Records showing approximate routes are FOC from the DNOs

    Cable avoidance tools are easily available to hire.

    There is an HSE guidance note HS(G)47 covering precautions to be taken to avoid damaging buried services, it includes advice on safe digging practices. Generally if this has not been followed you do not have much of a defence.
  • Ich_2
    Ich_2 Posts: 1,087 Forumite
    as they can not just repair they have to replace

    Chanz4
    I don't know where you got that from. Cables can be easily repaired
  • Thanks to everyone for replying. I understand that there are no depth rules although guidance states a burial depth of less than 500mm is inadvisable. The engineer told us that the cable was extremely shallow at 100mm and wasn't marked by cable covers or marking tape.

    The cable was repaired and only a small part replaced (about 700mm), also the length of the trench they dug was 1m they didn't dig all the way back to the road.

    The bill was itemised and is shown below:

    Direct labour 551
    Material 68
    Indirect labour 768
    Network control 70

    These charges seem excessive to me and I am hoping a compromise can be reached.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    Ich wrote: »
    Chanz4
    I don't know where you got that from. Cables can be easily repaired

    Not if they have cut through the whole cable they cant.
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    Thanks to everyone for replying. I understand that there are no depth rules although guidance states a burial depth of less than 500mm is inadvisable. The engineer told us that the cable was extremely shallow at 100mm and wasn't marked by cable covers or marking tape.

    The cable was repaired and only a small part replaced (about 700mm), also the length of the trench they dug was 1m they didn't dig all the way back to the road.

    The bill was itemised and is shown below:

    Direct labour 551
    Material 68
    Indirect labour 768
    Network control 70

    These charges seem excessive to me and I am hoping a compromise can be reached.



    You have got off lightly with that bill, it can be thousands sometimes. Pass it to yours or the contractors insurance
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • WhiteHorse
    WhiteHorse Posts: 2,492 Forumite
    I can understand that £551 for direct labour is several guys spending half a day digging it all up and putting it back again. But indirect labour for £768? What is that?
    "Never underestimate the mindless force of a government bureaucracy
    seeking to expand its power, dominion and budget"
    Jay Stanley, American Civil Liberties Union.
  • spiro
    spiro Posts: 6,405 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    WhiteHorse wrote: »
    I can understand that £551 for direct labour is several guys spending half a day digging it all up and putting it back again. But indirect labour for £768? What is that?
    At a guess, indirect labour may be the guys to dig the holes and make good afterwards, direct labour would be their engineers who repair/replace cables.
    Of the £1400 I guess about £330 is VAT.
    IT Consultant in the utilities industry specialising in the retail electricity market.

    4 Credit Card and 1 Loan PPI claims settled for £26k, 1 rejected (Opus).
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 348.8K Banking & Borrowing
  • 252.3K Reduce Debt & Boost Income
  • 452.6K Spending & Discounts
  • 241.6K Work, Benefits & Business
  • 618.2K Mortgages, Homes & Bills
  • 176K Life & Family
  • 254.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.