We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

HP Notebook 6735s boot up error BSOD

Options
124»

Comments

  • robmar0se
    robmar0se Posts: 1,328 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    As a matter of interest only, does yr laptop now recognise the dvd drive?
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    robmar0se wrote: »
    As a matter of interest only, does yr laptop now recognise the dvd drive?
    No it doesn't...at least not in BIOS. F9 only shows the 3 options I reported earlier in the thread.

    However, the DVD drive is being recognised as Drive E in 'My Computer' within windows and I was also using it to rip some music last night.

    Maybe it's not meant to be there? Strangely though, and as I said earlier, when my mate plugged in his USB-DVD in yesterday it saw that?
  • I'm sure that some internal dvd drives are seen in the BIOS as usb-dvd. In a similar way that I've seen internal wifi cards marked as USB.
    Bear in mind that, depending on what is wrong, the scan you did probably won't have fixed the underlying issue that the drive had, but will probably just have marked the bad sectors as unusable. Have a look at this page which explains some of this: http://www.datarecovery.com.sg/data_recovery/bad_sector_on_hard_disk.htm
    Whatever you do, keep your laptop backed up.
  • YorkshireBoy
    YorkshireBoy Posts: 31,541 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    craigster wrote: »
    I'm sure that some internal dvd drives are seen in the BIOS as usb-dvd.
    It's in the boot order in F10 but not in F9.
    Bear in mind that, depending on what is wrong, the scan you did probably won't have fixed the underlying issue that the drive had, but will probably just have marked the bad sectors as unusable.
    The HDD check I did within BIOS (which took over 2 hours) did not report any errors. Are you saying that the fix my mate's laptop did would have simply repaired bad sectors and not notified me?
    Whatever you do, keep your laptop backed up.
    Mate suggested I buy a 500gB external USB drive and recommended a Hitachi unit (from Tesco!) for around £40 but I should probably start another thread for that.

    I also need to buy a new battery for this laptop, but again asking for supplier recommendations (and ones to avoid!) is probably for another thread.
  • The HDD check I did within BIOS (which took over 2 hours) did not report any errors. Are you saying that the fix my mate's laptop did would have simply repaired bad sectors and not notified me?

    I'm not 100% sure what you did when you say that you put your hard drive in your friend's computer and it fixed the problem. Did you get it to boot into Windows and perhaps use checkdisk? As per the screen shots in the link. Or did you somehow scan it using a bootable cd/BIOS? I know that if you have a S.M.A.R.T compliant drive it can replace a bad sector with a good sector, which some modern drives keep in reserve for such tasks, although the drive will appear error free if scanned. Maybe there was nothing wrong with your HD, although it seemed a good place to investigate given the symptoms you described. At the end of the day, you got it working again which is the main thing. Regardless, it's a good idea to have at least two copies on two separate media of stuff you don't want to lose. So any external hard drive is better than none.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.