Do I need to buy a plusnet router

paul2louise

Just phoned virgin and asked to speak to nice helpful chap i spoke to yesterday but he wasnt available, so nice lady put the MAC code thro for me no mention of any charges or early penelty, interesting as the the other chap seemed to mention all this. I have his name is it worth taking it further or am i being petty

TimBear

I'd just let it go if they're not going to charge you it, it's not worth putting up a fight that they told you that you would be if that makes sense!

flashg67

Re your router, I'm switching to Plusnet (goes live next week) and I ordered theor router. I've set it up with my current provider TalkTalk) and it's working fine. It's aThompson TG585 v8 so nothing special but it is an 'N' router so in theory is faster and the signal certainly seems as good, if not better than the netgear I swapped it for.

So in summary, your netgear will work, but I think £4.99 for a reasonable make of router is quite cheap?

somersethillbilly

flashg67 wrote: »

It's aThompson TG585 v8 so nothing special but it is an 'N' router so in theory is faster and the signal certainly seems as good, if not better than the netgear I swapped it for.

So in summary, your netgear will work, but I think £4.99 for a reasonable make of router is quite cheap?

"Faster" only for networked computers, don't think the OP's BB speed will exceed wireless "g", although "N" may give better range...and I doubt if the Thompson router can be "tweaked" like a Netgear and saves £4.99

flashg67

somersethillbilly wrote: »

"Faster" only for networked computers, don't think the OP's BB speed will exceed wireless "g", although "N" may give better range...and I doubt if the Thompson router can be "tweaked" like a Netgear and saves £4.99

Yes you're right - getting a 'huge' 65Mbps on the network now!:T
May depend on the Netgear version also - my Netgear is a v2 and TT said they don't support that any more (probably just a fob-off - they don't seem to support much, including customers actually)

paul2louise

flashg67 wrote: »

Yes you're right - getting a 'huge' 65Mbps on the network now!:T
May depend on the Netgear version also - my Netgear is a v2 and TT said they don't support that any more (probably just a fob-off - they don't seem to support much, including customers actually)

I signed up to talk talk with the deal shown on this site but read a lot of bad feedback and when I phoned sales and was speaking to people in India I decided to cancel. At least with plusnet I am speaking to people in yorkshire I presume where it is based. I suppose talk talk are fine if you dont have problems and probably there are plently happy with them

brewerdave

paul2louise wrote: »

I spoke too soon, funny when I spoke to virgin yesterday they said fine no problems just give us a ring and we will give u a MAC code. Then when I phoned today I got snotty comments that I was leaving contract early so I asked what the penelty was. After some some discussion the guy said £5 for the MAC code but it would cost a further £24 if the switch didnt happen correctly, does this sound normal

Suspect that the £24 charge he was talking about,was the "cease" charge ie if the internet connection is just switched off and the MAC is not used by a gaining ISP. This is a charge raised by BT Openreach for physical work carried out at your exchange - if you actually move to a new ISP they normally carry any charges.