deceiving supermarket offers

DCFC79

Experienced this in morrisons the other week, picked up some salad cream as the advertising said it was on offer so i double checked the advertising which confirmed it was the same weight as on the shelf but i was still over charged but managed to get a full refund and keep the item. Seems the staff did whats known as gap fill which is ok when you remove the advertising and tell the customer that the item is out of stock.

arcon5

It is to do with Trading Standards and legal obligations. Everything must have a price and if there isn't a price on a shelf, they could get fined for it.

I am not advocating that the CSA's leave the incorrect labels on the shelf but maybe that is why they are told to do that.

I'm not sure this is strictly true. I've been in a couple of art galleries in the past which displayed work without prices -- you had to talk to the staff to see what it costs.

Although I have a rule -- if there is no price, I can't afford it :rotfl:

But that's different to showing prices that mislead people.

charlie-chan wrote: »

I do hate deceiving offers as well like 2 for £3 for 2 bottles of 750ml fabric softener when you can buy a 1.5l bottle for £2!

What really annoys me is when a bottle of coke is £1.79 and has been a long time, then they put a 3 for 2 offer and raise the price to £1.99. Only 40p I know, but not the point.

poppyfreckles

I have experienced this in Sainsburys a couple of times. When I have noticed it happen while I was checking out, I alert the staff (before paying) and they normally give me the products for the price advertised (after checking of course). They do this even it's been put there 'accidentally' and the offer isn't actually on.

I think it's important to always check that you actually get the discount when you decide to buy something on offer.

It's easier to do this when you're using the self-checkouts because you have more time to scan things in and check, but they do make it more confusing sometimes because they take off the offer money after pressing 'pay now'.

meer53

Sometimes, customers dump products on shelves when they have bought something and then come across an offer for the same thing. They can't be bothered walking back to put the stuff back in the right place so just dump it where the offer stuff is. Once you've been stung, you make sure you're picking up the right stuff !

I_luv_cats

Morrisons will do 5 Heinz soups for £3 and then the next week they will do 4 for £3.

Sneaky. Rather than having a gap inbetween!

Also

4 pack Heinz Tomato Soup £1.59 one week and then 2 packs for £5 the next week! (no gap)


We have to be so vigilant

shaun_from_Africa

I'm not sure this is strictly true. I've been in a couple of art galleries in the past which displayed work without prices -- you had to talk to the staff to see what it costs.

That's because the regulations that cover the requirement for prices to be shown (The price marking order 2004) has a couple of exemptions, one of which is:

This Order shall not apply:
(b) to sales by auction or sales of works of art or antiques.

Other than the exempted items, all goods sold to consumers must have the price clearly displayed.

5.

—(1) Subject to paragraph (2), (3) and (4) and article 9, where a trader indicates that any product is or may be for sale to a consumer, he shall indicate the unit price of that product in
accordance with the provisions of this Order.

sandman75

I've noticed that a local large tescos has been selling off christmas stock of tined chocolates (roses , quality street etc) for the supposed "special price" of £5 a tin reduced from £10 a tin.

As I remember it these have been at the same price of a fiver a tin all over christmas and I cant recall ever seing them being sold at the higher price.

Also its worth watching supposed "discounted" PC/consoule games.
I know asda do 2nd hand games now as bought a couple meself but was rather suprised to see them selling a brand new game(sorry forget the title) for £10 when they had the exact same game in the 2nd hand section marked pre-owned for £15

A clear case of the price not being as special as the label sudgests

pmduk

It's a regular problem in my local Tesco as well, always passed off as an error, but somehow they never bother to correct the error.

marywooyeah

eyelinerprincess wrote: »

Not as bad as the other week, sent OH into Tesco Metro for foil, he came back empty handed, saying he wasn't spending £4.50 on tinfoil :eek::eek: Went to Spar on the way home and it was £1.50

Lol I wouldn't pay £1.50 for it either! I always double check the labels too just can't afford to be caught out with this kind of thing anymore.

arcon5

shaun_from_Africa wrote: »

That's because the regulations that cover the requirement for prices to be shown (The price marking order 2004) has a couple of exemptions, one of which is:

Other than the exempted items, all goods sold to consumers must have the price clearly displayed.

That certainly does explain it.

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