Car in garage and interior destroyed by Rat (Advice Needed)

dannyjlloyd

This is the point that I am going to make to the garage first thing in the morning. It is an error on there part and I don't see why we should continue paying for a car that has obviously had some sort of rodent, which we think is a rat due to the levels of damage caused. We pay £211 for this car every month which we save hard for throughout the month so our son can have a safe car to travel in and now we are concerned we are going to end up with a car that is not unto standard. We have always made our repayments on time and have maintained the car to the highest standard.

paddedjohn

OP how do you know thet the rat/mouse didnt get into the car at your address?

TrickyWicky

mikey72 wrote: »

Weil's disease is unpleasant though.
And it can stay damp in the car for quite a while.

Weils is more human paranoia. Sure some rodents might carry it, some might even have it but that doesn't mean that you're going to get it.

Bet you handle the dustbin at least 3 times a week - you think the rats and mice haven't been sniffing around there? - Of course they have. Even if they haven't the odds are the dustmen have left you some lovely microscopics on the bins. You're still alive to tell the tale. You've probably handled public toilet handles that other people have put their genital germs all over too. Bet you never worried about that, or the money you handle that has been in all sorts of vile places.

Again, it's one rodent. Spray some disinfectant around if its really that much of a worry.

mikey72

TrickyWicky wrote: »

Weils is more human paranoia. Sure some rodents might carry it, some might even have it but that doesn't mean that you're going to get it.

Bet you handle the dustbin at least 3 times a week - you think the rats and mice haven't been sniffing around there? - Of course they have. Even if they haven't the odds are the dustmen have left you some lovely microscopics on the bins. You're still alive to tell the tale. You've probably handled public toilet handles that other people have put their genital germs all over too. Bet you never worried about that, or the money you handle that has been in all sorts of vile places.

Again, it's one rodent. Spray some disinfectant around if its really that much of a worry.

What's the rest got to do with Weil's?

dannyjlloyd

paddedjohn wrote: »

OP how do you know thet the rat/mouse didnt get into the car at your address?

A full report was carried out by the RAC on collection of the vehicle and I was with the vehicle when it left which was with 20 minutes of the accident happening.

The point I feel with regard to it is that I don't see why we should have a car back that has been damaged through no fault of our own. They also want to claim it of our insurance which is costing us an excess of £700, how can this be fair?

Sgt_Pepper_2

dannyjlloyd wrote: »

They also want to claim it of our insurance which is costing us an excess of £700, how can this be fair?

Because you crashed it?

dannyjlloyd

TrickyWicky wrote: »

Weils is more human paranoia. Sure some rodents might carry it, some might even have it but that doesn't mean that you're going to get it.

Bet you handle the dustbin at least 3 times a week - you think the rats and mice haven't been sniffing around there? - Of course they have. Even if they haven't the odds are the dustmen have left you some lovely microscopics on the bins. You're still alive to tell the tale. You've probably handled public toilet handles that other people have put their genital germs all over too. Bet you never worried about that, or the money you handle that has been in all sorts of vile places.

Again, it's one rodent. Spray some disinfectant around if its really that much of a worry.

The difference is I don't pay over £200 a month for the pleasure of doing it and I don't expose my 1 year old child to the bins on a regular basis, would you put a 1 year old child out to do the bins?

dannyjlloyd

Sgt_Pepper wrote: »

Because you crashed it?

They want to add it to the claim, I was happy to pay the excess for the crash but I do not see why the claim should incorporate something that is not my fault.

neilmcl

dannyjlloyd wrote: »

They want to add it to the claim, I was happy to pay the excess for the crash but I do not see why the claim should incorporate something that is not my fault.

I agree. Surely it should be taken care of by the dealership's insurance, not yours. Have you spoken to your insurer about this? I'd also contact VW customer services to see what they'd have to say.

Notmyrealname

dannyjlloyd wrote: »

A full report was carried out by the RAC on collection of the vehicle and I was with the vehicle when it left which was with 20 minutes of the accident happening.

Takes a rat seconds to get into a car.

The point I feel with regard to it is that I don't see why we should have a car back that has been damaged through no fault of our own. They also want to claim it of our insurance which is costing us an excess of £700, how can this be fair?

Its fair because you agreed to a £700 excess when you took out your insurance and you stuffed the car so are claiming on the insurance to get the damage repaired and therefore the excess applies.