Buyer no longer want to sell because I took too long to collect.

Avoriaz

On 16th Jan I bought a guitar tuner for £3.71 from a local seller. Cash on collection was agreed. However he informed me I would have to collect from his father as he was returning to university.

I have made a few attempts to collect and each time I have been unable to agree a mutually convenient time. His father was always at work at the times I could go there.

Today I rang again and this time his father said his son no longer wanted to sell the item as I have taken too long to collect it. The seller has my full name, address, tel number email etc but has not once contacted me.

I don’t want to waste time on an inexpensive and trivial item, but I suspect there is an element of “I was hoping to get more than £3.71 for it”. As it was cash on collection, I have not lost the money.

I have emailed the seller and told him I will give him the opportunity to reconsider before I file a dispute and give him negative feedback.

He has 100% feedback but on only 11 trades. I have 100% on 248 trades.

Should I just forget about it or should I file a dispute, give him a negative and risk one in return. I risk a negative even if I don’t file a complaint or give a negative myself. It is the principle, not the actual item that irritates me, particularly as this is the second time a seller has cancelled a deal this week. I can easily buy another tuner, though I am unlikely to get one so cheaply.

Why do the problems always happen on the trivial and inexpensive items? I have bought and sold many items for £100 or more with zero problems. :rolleyes:

Moglex

As the saying goes: "Walk away, he's not worth it".

Although it's normally more thoughtful of other ebayers to give a neg/risk a neg, this seller seems more of a muppet than a villain so there's no point in risking your record. He could easily start a new account anyway.

stone7

Neg him on the eleventh hour just before the 90 day deadline.

Contains_Mild_Peril

stone7 wrote:

Neg him on the eleventh hour just before the 90 day deadline.

Worth a try, but it doesn't always work. I tried that once and got negged back within a couple of minutes, and sometimes feedback will still be registered even after the 90 days.

tomstickland

You've won the auction. Did he state a deadline for collection?
I'd continue as a matter of principle.

impy78

Avoriaz wrote:

I have made a few attempts to collect and each time I have been unable to agree a mutually convenient time. His father was always at work at the times I could go there.

What sort of times have you been trying to collect the item???

motorguy

Avoriaz wrote:

On 16th Jan I bought a guitar tuner for £3.71 from a local seller. Cash on collection was agreed. However he informed me I would have to collect from his father as he was returning to university.

I have made a few attempts to collect and each time I have been unable to agree a mutually convenient time. His father was always at work at the times I could go there.

Today I rang again and this time his father said his son no longer wanted to sell the item as I have taken too long to collect it. The seller has my full name, address, tel number email etc but has not once contacted me.

I don’t want to waste time on an inexpensive and trivial item, but I suspect there is an element of “I was hoping to get more than £3.71 for it”. As it was cash on collection, I have not lost the money.

I have emailed the seller and told him I will give him the opportunity to reconsider before I file a dispute and give him negative feedback.

He has 100% feedback but on only 11 trades. I have 100% on 248 trades.

Should I just forget about it or should I file a dispute, give him a negative and risk one in return. I risk a negative even if I don’t file a complaint or give a negative myself. It is the principle, not the actual item that irritates me, particularly as this is the second time a seller has cancelled a deal this week. I can easily buy another tuner, though I am unlikely to get one so cheaply.

Why do the problems always happen on the trivial and inexpensive items? I have bought and sold many items for £100 or more with zero problems. :rolleyes:

looking at it from a sellers perspective, you DID take too long to collect it!

You bought the item on 16th Jan, this is now nearly mid feb. you are supposed to have the item paid for inside a week. Maybe the seller wasnt particularly accomodating with your collection times, but for £3.71 neither would i.

i'd have filed an unpaid item dispute against you long before now....

tomstickland

If I was the seller and unhappy then I'd have sent a few emails asking for progress.

AuctionCUT1

If he was concerned about getting a negative, then he wouldn't back out of the sale. At his stage in his ebay selling career, it's going to be easy for him to open a new account and rebuild his feedback.

Sometimes, it's best just to let things go. I'd let this one go, is it going to be really worth the hassle.

motorguy

tomstickland wrote:

If I was the seller and unhappy then I'd have sent a few emails asking for progress.

So almost a month down the line the seller decides enough is enough and its HIS fault?

If a buyer took a month to pay you, would you not have raise a NPB claim long ago?

Ebay rules state an item must be paid for with 1 week of auction end. I'm surprised he has negged the OP long before now.

digerati

The smartest thing to do with great deals is to pay for them ASAP so the deal is sealed and the seller can't back out. You learned a valuable lesson and it didn't cost much - just the opportunity to get a cheap guitar tuner with no S&H fees.

If you do give your seller a negative - make sure it's factual, to the point and not emotive so other eBayers can judge for themselves who is telling the truth. The risk with newbie sellers is that they will often respond with terrible accusations if they feel threatened or aggrieved. Fortunately their emotive or expletive responses are a dead giveaway to others that they were 'in the wrong'.

Hope this helps :-)