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Help! i purchased a bed which is too big online can i return it ?

2

Comments

  • gumball_2
    gumball_2 Posts: 9 Forumite
    OK guys thanks for all your help. I went direct to a store to arrange a swap for a different item, the good news is that i get the full value back. Only fly in the ointment now is that i have to wait till 29th February for the swap, as there is no available stock. In the meantime i can use the bed, though i am weary of this. But thanks again guys your advice has been invaluable.
  • nomoneytoday
    nomoneytoday Posts: 4,871 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    gumball wrote: »
    OK guys thanks for all your help. I went direct to a store to arrange a swap for a different item, the good news is that i get the full value back. Only fly in the ointment now is that i have to wait till 29th February for the swap, as there is no available stock. In the meantime i can use the bed, though i am weary of this. But thanks again guys your advice has been invaluable.

    Have they given you that in writing?
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Fortunately there IS a 29th February this year. :rotfl:
  • gumball_2
    gumball_2 Posts: 9 Forumite
    nomoneytoday wrote: »
    Have they given you that in writing?

    No i dont. But they gave me a order number. Should i pursue it?
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Still issue them cancellation notice in writing (durable form). AND get it in writing.

    I'd also be weary of using the bed also -- otherwise I wouldn't be surprised if your back here next month asking for advice because they claim to have no record of this & you didn't comply with DSRs :)
  • gumball_2
    gumball_2 Posts: 9 Forumite
    arcon5 wrote: »
    Still issue them cancellation notice in writing (durable form). AND get it in writing.

    I'd also be weary of using the bed also -- otherwise I wouldn't be surprised if your back here next month asking for advice because they claim to have no record of this & you didn't comply with DSRs :)

    Ok. I am weary tbh aswell i will contact them asking for a email confirmation.
  • sarahg1969
    sarahg1969 Posts: 6,694 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hopefully you have got another bed you can use in the meantime, or in a month's time, you really will be weary!
  • whitegoods_engineer
    whitegoods_engineer Posts: 636 Forumite
    It's bloody Wary not Weary !!!!!!
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    whitegoods_engineer wrote: »
    It's bloody Wary not Weary !!!!!!

    Who called the bloody grammer police?!
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Op -- are they charging for collection & delivery, out of curiosity?
This discussion has been closed.
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