Sky LLU and Talk

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Comments

  • mishkanorman
    mishkanorman Posts: 4,155 Forumite
    Ive just got off the phone from them, I already had my line rental/ tv package with them and as our exchange has recently been upgraded decided to go with BB too. It was approx 2 week wait, no MAC needed as they already had the line. The router was so easy to set-up its untrue.

    They did make a mistake with the prices however, I signed up to 6months free and then £7.50 p/m but the confirmation letter stated £12.50p/m no other offers applied. I called before the swap over date and they couldnt do anything as it wasnt showing up on the system until change over day (yesterday) she booked me in for a call back and rang me within 30mins of the agreed time yesterday but it still wasnt on the system so she called back today. She was able to confirm £7.50 p/m but still no offer, I said its the only reason I changed and she straight away came back with an offer from her supervisor of 12 months half price. Really impressed with everything so far, apart from speeds which do seem a bit slower, however its early days yet so Im sure that will settle.

    I would happily recommend them based on my experience so far :T
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  • AdamBrunt
    AdamBrunt Posts: 369 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Have been with Sky BB for years - it is truly unlimited :D

    Also, I can say from personal experience that moving from BT to an LLU definitely can improve line speed. I switched from Plus.net to Sky and my speed went from 4.5Mb to 5.5Mb :D
  • Thanks for everyones comments:)

    I decided to go for it, and have been informed my switchover date 1/2/2012:)
  • Just out of interest (my changeover date is Jan 31st), how long does it take them to send the router out these days?
  • mcjordi
    mcjordi Posts: 4,238 Forumite
    Part of the Furniture Combo Breaker
    you will get it before your go live date :)
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  • jolou68
    jolou68 Posts: 21 Forumite
    Part of the Furniture Combo Breaker
    Hi - i'm in a similar situation - I am looking at changing my current broadband provider to Sky - but was worried that i would get with a slower broadband connection and stuck with it for 12mths.
    I am with Talk Talk at the moment and can honestl say I have had no problems with either phone or BB. I was looking at changing because I can save myself about £20 a mth by swapping to sky. I have a TV package with them and if i add phone and BB - its a big saving for me each month. I have the basic sky package.
    My choice was either ditching Sky tv and try and beat down Talk Talk to a more competitive price. They wanted to keep offering me 2yr contracts which i refused.

    At present my BB download speed is approx between 9-12mbps. I live approx 200metres from the local exchange. Will this have any bearing on speeds.
    I have tried asking a few people I know about Sky in this area and have mixed feedback - so am totally confused as to which way to go.
    Any advice would be gratefully received!! Thanks!
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  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You may not be able to go TT LLU to SKY LLU direct anyway, a return to donor via BT may be required (12m line rental contract). Talk to Sky first, or use the line checker on their site.
    No free lunch, and no free laptop ;)
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