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Virgin broadband double speed for those still on S package
veryintrigued
Posts: 3,843 Forumite
Hi there
Has anyone else, who is a still on the S package, received the Virgin email this evening and is a little confused?
I currently pay £15-95 for the S package (I have no landline and dont want one). Speed is fine normally.
The email states:
Good news - we're giving you even faster broadband, for less.
You're already getting the UK's fastest widely available broadband, and starting this summer we'll be starting the roll-out to boost your speeds from up to 100Mb to up to 120Mb. We'll also be lowering the price of your broadband package in April to match the price of our 50Mb Broadband XXL packages.
These are nice extras we do to make you smile. We call them Virgin Media tickles, and we only give them to people we know and like - our customers.
Our ongoing commitment to offering the UK's fastest broadband.
Virgin Media offers the fastest broadband speeds in the UK*, as proven by Ofcom for three years in a row. And we're committed to keeping it this way. Which is why we're upgrading our award winning fibre optic network over the next 18 months.
As part of this upgrade, you may have seen we'll be doubling many of our customers' broadband speeds. But, because you already get our fastest broadband, we're upgrading you to up to 120Mb and giving you a discount instead.
So whether you love streaming HD movies, ruling the gaming world or downloading tunes in super quick time - you'll soon be able to do it even faster and for less.
You don't have to lift a finger.
The 120Mb upgrade kick off in the summer and will have a slightly different roll-out schedule to our other work. We'll let you know nearer the time when to expect your broadband speed boost. In the meantime, see what you can do with faster speeds at virginmedia.com/evenfaster.
We'll be in touch in a few weeks with more details about your price reduction, so there's no need to call us, or do a thing – except keep enjoying what is already the UK's fastest broadband.
Does this mean then I will be forced to upgrade to the XXL package?
Am very confused (easily done!)
Has anyone else, who is a still on the S package, received the Virgin email this evening and is a little confused?
I currently pay £15-95 for the S package (I have no landline and dont want one). Speed is fine normally.
The email states:
Good news - we're giving you even faster broadband, for less.
You're already getting the UK's fastest widely available broadband, and starting this summer we'll be starting the roll-out to boost your speeds from up to 100Mb to up to 120Mb. We'll also be lowering the price of your broadband package in April to match the price of our 50Mb Broadband XXL packages.
These are nice extras we do to make you smile. We call them Virgin Media tickles, and we only give them to people we know and like - our customers.
Our ongoing commitment to offering the UK's fastest broadband.
Virgin Media offers the fastest broadband speeds in the UK*, as proven by Ofcom for three years in a row. And we're committed to keeping it this way. Which is why we're upgrading our award winning fibre optic network over the next 18 months.
As part of this upgrade, you may have seen we'll be doubling many of our customers' broadband speeds. But, because you already get our fastest broadband, we're upgrading you to up to 120Mb and giving you a discount instead.
So whether you love streaming HD movies, ruling the gaming world or downloading tunes in super quick time - you'll soon be able to do it even faster and for less.
You don't have to lift a finger.
The 120Mb upgrade kick off in the summer and will have a slightly different roll-out schedule to our other work. We'll let you know nearer the time when to expect your broadband speed boost. In the meantime, see what you can do with faster speeds at virginmedia.com/evenfaster.
We'll be in touch in a few weeks with more details about your price reduction, so there's no need to call us, or do a thing – except keep enjoying what is already the UK's fastest broadband.
Does this mean then I will be forced to upgrade to the XXL package?
Am very confused (easily done!)
0
Comments
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I am on the medium,i received the email also.............0
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Yes -I already did - cant see anything of use in it0 -
Look at my post:
http://forums.moneysavingexpert.com/showpost.php?p=50173875&postcount=14
You have mis read the email you received. It says up to and all the fastest broadband comments are collective, not specifically referring to your specific connection.0 -
I disagree, as mentioned on the other thread0
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Look at my post:
http://forums.moneysavingexpert.com/showpost.php?p=50173875&postcount=14
You have mis read the email you received. It says up to and all the fastest broadband comments are collective, not specifically referring to your specific connection.
Am still scratching my head - yes I understand that collectively those are the speeds available but how will this specifically affect me on the S contract - they're either being too subtle or I'm being too thick!!0 -
Look at my post:
http://forums.moneysavingexpert.com/showpost.php?p=50173875&postcount=14
You have mis read the email you received. It says up to and all the fastest broadband comments are collective, not specifically referring to your specific connection.
Seems it wasnt me being thick visidigi - another email just received saying it has been sent in error (mind you it does say some news will be sent in 2 weeks)0 -
indeed, I apologise for getting it wrong too - it was a very poorly written email in any case.0
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veryintrigued wrote: »Seems it wasnt me being thick visidigi - another email just received saying it has been sent in error (mind you it does say some news will be sent in 2 weeks)
I received those emails as well:
"Hey, remember that great offer we promised you yesterday ? Well we're not going to give you that now. Tough."0 -
i also recieved the same e mail, then the second one saying oops sent in error.
i await the supposed good news in 2 weeks!!0
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