Mystery Shopping Thread 22 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES*

whitelabel

N.I.M wrote: »

FSS? Any hints as to who this is?

IMS sister company

Junier

who are IMS and FSS can someone pm me the full names please TIA.......

whitelabel

Junier wrote: »

who are IMS and FSS can someone pm me the full names please TIA.......

http://lmgtfy.com/?q=who+are+ims


they are mainly a merchandising company

FSS is the parent company you generally have to work for them paye not self employed

mskitten2904

whitelabel wrote: »

http://lmgtfy.com/?q=who+are+ims


they are mainly a merchandising company

FSS is the parent company you generally have to work for them paye not self employed

I do love this gadget thingy lol do you think it will write my reports out for me? :eek:

N.I.M

whitelabel wrote: »

http://lmgtfy.com/?q=who+are+ims


they are mainly a merchandising company

FSS is the parent company you generally have to work for them paye not self employed

* facepalm * deserved. TY Whitelabel

mskitten2904

Is it a requirement to change your wording in your reports? Only in the short time I've been doing this I'm now finding I'm getting fed up with myself finishing with different ways of saying... Because good customer service is a competitive advantage!

HeavensDevil

mskitten2904 wrote: »

Is it a requirement to change your wording in your reports? Only in the short time I've been doing this I'm now finding I'm getting fed up with myself finishing with different ways of saying... Because good customer service is a competitive advantage!

I don't know about it being a requirement, but sometimes it's almost fun to see how many ways I can convey EXACTLY the same message in the same report! Although sometimes I get lazy and copy and paste comments ("All of the above criteria were met - MFers, I'm looking at you )

N.I.M

HeavensDevil wrote: »

("All of the above criteria were met - MFers, I'm looking at you )

This is a staple for me with MF that I actually have it in a text document and just ctrl+C ctrl+V right the way through the reports.

Big_Graeme

HeavensDevil wrote: »

I don't know about it being a requirement, but sometimes it's almost fun to see how many ways I can convey EXACTLY the same message in the same report! Although sometimes I get lazy and copy and paste comments ("All of the above criteria were met - MFers, I'm looking at you )

But when the criteria was met how did this make you feel and did the employees seem happy when meeting the criteria?

mskitten2904

Big_Graeme wrote: »

But when the criteria was met how did this make you feel and did the employees seem happy when meeting the criteria?

Wouldn't it be... I felt I was valued by the staff members and the employees seemed happy to be serving me as they gave a positive impression by doing blah blah (whatever they were doing, not actually blah blah lol)