Missing parcel but cant find phone number to contact company!!!

unholyangel

There is a boohoo rep on these boards if i recall correctly........and I'm pretty sure they aren't very professional (it stuck in my mind as they were ending their posts with their name followed by x's to signify kisses - not something I expect from a professional company).


I'm sure the reps name was Verityboo or something like that.....wonder if they've been online ^^

Ahhhh nvm, they were posting without authorisation so their posts were deleted. But they are aware of these boards

money_savings_my_game

I had a similar experience:

https://forums.moneysavingexpert.com/discussion/3740731

My advice to anyone shopping with boohoo.com would be to take EXTREME caution. From my experience and that of other's I've found along the way:

- Next Day Delivery is not guaranteed
- If you have aaaaaany issue with your order, its unlikely that you will get a response from them in the near future (which includes: not getting money back, not getting items on time, not having returns processed correctly, not getting them replaced, any dialogue with a member of staff)

So do business with them at your own risk, I certainly wont be again! A formal complaint is still being sent.

To anyone having difficulty with them, continue to keep e-mailing them - as that's all you can do - and hopefully you will get a response before the year's through