Overpayment Received From E2save

Ms-Money-Penny

Have a cashback contract with E2save just sent my 6th monthly bill for cashback of £90.00 i have another £90.00 cashback at the end of the contract in september.

Had an email today they have credited the whole £180.00 into my bank account. So i have two choices

A) Tell them they have given me too much cashback

Or

Keep quiet and send off for my cashback in september and if they tell me i have had all the cashback i can pretend i forgot or didn't notice. probably will have by then anyway

What shall i do

Smartasss

What about option C:

Be thankful you've got the full amount now, and forget about making the claim in September.

gaahmad

I wouldn't forget about making the 2nd claim, u never know, they could make u pay up at a later date, then you'll be kicking yourself for not making your 2nd claim!

ArsenalFC

Make your claim in sept, why not?

margaret_3

ArsenalFC wrote:

Make your claim in sept, why not?

Because it's dishonest, that's why!

andrew_b6k

Sorry, but this is a ridiculous question. It's an obvious overpayment, and as you know, it is dishonest and a crime if you don't pay it back. You've practically admitted it to them anyway by announcing it here so why not go the full whack and call them up and tell them of their error.

Nobody on here can tell you what to do, that's your own moral (and legal) decision, but I personally would have kept schtum about it unless I intended to pay it back anyway.

cheghead

Keep it. They won't miss-it will they?

johnhoque

Well some of the cashback deals for e2save were for the 3rd and 6th month and not 6th and 12th months so it could be that and they have given you all the cashback at once. I think you should leave it now and be happy that you have already got all the cashback.

(PS. I have an e2save contract (T610) and bought it in September but I dunno when the 6 months is up as do they need to be a full six months of bills because my first month was only 20 days and not the full amount. Any help anyone?)

blueghost

just phone them - dial the freephone number, 0800 049 6496 and choose option 2 and option 2 again - if they cannot help you they will transfer you free of charge to the 0871 support people. Be aware you may have a long wait - i had to wait 45 mins once - but it's freephone so it's only costing them money

ArsenalFC

andrew_b6k wrote:

Sorry, but this is a ridiculous question. It's an obvious overpayment, and as you know, it is dishonest and a crime if you don't pay it back. You've practically admitted it to them anyway by announcing it here so why not go the full whack and call them up and tell them of their error.

Nobody on here can tell you what to do, that's your own moral (and legal) decision, but I personally would have kept schtum about it unless I intended to pay it back anyway.

How it is a crime if they overpaid a customer? It's the company's mistake 'IF' they had overpaid. To use the word CRIME is a bit silly. Dishonest by continuing to claim perhaps, but have anyone never been a little dishonest in their life before?

andrew_b6k

R v GILKS (1972) :

---

D was overpaid winnings by mistake by a bookmaker. D knew that the bookmaker had made a mistake, but he kept the money. D said that "bookmakers are a race apart." It would be dishonest if your grocer gave you too much change and you kept it, but it was not dishonest in the case of a bookmaker.

Held: It was correct to invite the jury to put themselves in the defendant's position and decide whether he thought that he was acting dishonestly or honestly.

"On the face of it the defendant's conduct was dishonest: the only possible basis on which the jury could find that the prosecution had not established dishonesty would be if they thought it possible that the defendant did have the belief which he claimed to have."

GUILTY

---

Who's silly now?

ArsenalFC wrote:

How it is a crime if they overpaid a customer? It's the company's mistake 'IF' they had overpaid. To use the word CRIME is a bit silly. Dishonest by continuing to claim perhaps, but have anyone never been a little dishonest in their life before?