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Vodafone incompetence and lies!

13

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Jimavfc82 wrote: »
    ...On a side note a few people mention the repurcussions of cancelling a direct debit... purely from interest i was wondering what these actually are? It has always seemed to be something that would cause problems, but i have never known why!
    Cancelled DD = Missed payment = Default record in your credit file(s)
  • thetriggerhappypwner
    thetriggerhappypwner Posts: 457 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Ah, that makes sense...

    Will message her tomorrow at some point...
  • buscape
    buscape Posts: 874 Forumite
    Eighth Anniversary Combo Breaker
    Have you tried switching the phone into the 'offline' profile and then back into 'general' when this happens? This forces the phone to reconnect to the network an should cure your 'connection error' issue.

    If it happens again then you can try an hard reset and reinstalling the firmware, if you don't know how to do this i'm happy to talk you through it.
  • thetriggerhappypwner
    thetriggerhappypwner Posts: 457 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I have done that something like 20 times!!! No effect!
  • forgotmyname
    forgotmyname Posts: 33,055 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Vodafone price increase did make me think twice about calling them. But the amounts were small and i am lazy.

    When i took out the contracts they were £20 inc vat. I did not choose a price plan of xx + vat. Prices quoted are all
    inclusive so a bit naughty to increase them mid term.

    My contact was up i got my Galaxy SII for £5 less than i was paying for my old nokia. So they are actually getting less
    each month.

    Having a slight issue with missed calls and had to drop the phones to 3G only. Need to sort that it makes the internet slow
    whilst browsing on the move.
    Censorship Reigns Supreme in Troll City...

  • thetriggerhappypwner
    thetriggerhappypwner Posts: 457 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Sent email. Was bounced back as "undelivered"...
  • jem16
    jem16 Posts: 19,834 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    thetriggerhappypwner wrote: »
    Sent email. Was bounced back as "undelivered"...

    What address did you send it to?
  • thetriggerhappypwner
    thetriggerhappypwner Posts: 457 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I sent it to
    customer.care@help.vodafone.co.uk
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You seem to be very unlucky as hundreds of people had no problems with this address so far.
  • jem16
    jem16 Posts: 19,834 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    grumbler wrote: »
    You seem to be very unlucky as hundreds of people had no problems with this address so far.

    Yep. I used the address just before the New Year with no problems.

    OP - suggest you send again.
This discussion has been closed.
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