argos faulty item, no catalogue number-no refund

snagglepuss16

well guys thanks for those, who were helpful, and not to those who werent, turns out it was bought from argos! and we have the receipt, so nana will be here on the 18th jan so we will return it then.:beer:

ps some people on here are right smart ar*es
we're on here to help each other:p

moomaa

I took a chad valley toy back to Argos a couple of days ago with no receipt. Sales assistant looked it up, wrote number on the box with a pen, and gave me a refund for the lowest sale price it had been on at (which was a bit annoying as it was at a lower price for one week in November, which isn't when it was purchased). I was very pleased.

I must say that the service at our Argos is absolutely brilliant, sympathetic, reasonable customer services and fast efficient service at all times. They happily carry stuff to the car, the store is tidy and the staff polite. I realise from threads on here that they are not all the same......

k3lvc

snagglepuss16 wrote: »

ps some people on here are right smart ar*es
we're on here to help each other:p

And to be fair your attitiude wasn't exactly helpful and this comment wont endear others to help you in future.

You were clutching at straws, you weren't certain where/when/how it was bought and a simple phone call to the buyer could have sorted this instead of wasting 20+ posts to then get the answer by making that call

snagglepuss16

k3lvc wrote: »

And to be fair your attitiude wasn't exactly helpful and this comment wont endear others to help you in future.

You were clutching at straws, you weren't certain where/when/how it was bought and a simple phone call to the buyer could have sorted this instead of wasting 20+ posts to then get the answer by making that call

well if you actually read my post correctly, i did say i didnt want to hurt her feelings by calling her, sh would feel like she had let my son down,
as for wasting posts???? what does that actually mean? its not paper or something, if people didnt want to help they wouldnt respond to me would they?, now clear off from my post!-and yes that comment isnt endearing!
:laugh: