Advice on rejecting a used car.

mikey72

s_b wrote: »

basically some dont like to hear the truth as it is
anyone in direct contact with customers will know that you never get all the answers no matter how much you try
its one of the reasons i gave up doing repairs

Indeed they don't.
That's why it took so many pages to put the record right on the customers right of refund from rogue car dealers.

And to think a car dealer actually accused me of stereotyping.
I'll leave that to the car dealers that replied in this thread.
MSE can make their own judgement on the postings.

fivetide

s_b wrote: »

basically some dont like to hear the truth as it is
anyone in direct contact with customers will know that you never get all the answers no matter how much you try
its one of the reasons i gave up doing repairs

Quite right I'd say.

Most people would look to swap a car before big bills arrive. There may well be something wrong with it that they haven't told the dealer about. Dealers don't generally get a nice test drive to find out what they've been left with do they?

Clearly mikey you have issues but the way phil and s b have responded to your constant out of context passive aggressive niggling through this thread is a credit to them both.

5t.

cardinalbiggles

s_b wrote: »

all buyers are liers

Coming from a car dealer? The very fact you have the audacity to say this suggest you would be a complete idiot to buy anything from you.

mikey72

fivetide wrote: »

Quite right I'd say.

Most people would look to swap a car before big bills arrive. There may well be something wrong with it that they haven't told the dealer about. Dealers don't generally get a nice test drive to find out what they've been left with do they?

Clearly mikey you have issues but the way phil and s b have responded to your constant out of context passive aggressive niggling through this thread is a credit to them both.

5t.

I don't mind.
So long as we remember the dealer has no right to insist on repair, and the customer can get the refund they have a right to, you can decry me posting it all you want to.
At least it's memorable now, as is the soga, and the remedies available to buying a defective car.

It's a MSE site, not a "send your local car dealer on his holiday" website.

(A good use of psychobabble as well)

fivetide

mikey72 wrote: »

I don't mind.

Good for you.

you can decry me posting it all you want to.

Did no such thing

At least it's memorable now, as is the soga, and the remedies available to buying a defective car.

you had a valid point but you expressed it is such a way that reading this thread fresh, when you got detailed and polite responses with further questions that you dodged did not paint you in the best light at all. For a start you can't help the nasty little bits os sarcasm which isn't helpful at all.

It's a MSE site, not a "send your local car dealer on his holiday" website.

And there you go proving my point above. Seriously, calm yourself a bit.

Fact is, TS can do very little under SOGA and if you go to court, the court will want to see that both parties have tried other avenues which means being polite but firm and potentially looking at the possibility of repair if offered.

atx had a much better way of making their point.

5t.

mikey72

fivetide wrote: »

Fact is, TS can do very little under SOGA and if you go to court, the court will want to see that both parties have tried other avenues which means being polite but firm and potentially looking at the possibility of repair if offered.

Again though, the customer does not have to consider repair, doing so will seriously weaken their right to a refund.
The court will want to see the refund if asked for, if not, after less than 24 hours, they'll most probably grant one.
No if's, no but's, just the customer getting the correct rights as given under soga.

Honeydog

A very interesting thread this and not just for the car information.

motorguy

mikey72 wrote: »

Probably the most telling line in the entire thread.

The moral of the story.

That's what a used car dealer thinks of all of his customers, so we should respect them as they respect you, treat them as they will be treating you.
They've already decided on how honest you are, before they've even met you.

You would be stunned at how many people lie about their cars history, to the point whereby you cannot simply take a car at face value anymore. Typical examples are -

• car previously a write off
• falsified history
• clocked
• finance owing
• timing belt NOT changed but customer saying it was
• oh i have the service history, i'll drop it in
• major problem not disclosed
• major work needed for MOT

90% of customers are great, 10% are hiding something - problem is, you dont know which 10%.

motorguy

fivetide wrote: »

Quite right I'd say.

Most people would look to swap a car before big bills arrive. There may well be something wrong with it that they haven't told the dealer about. Dealers don't generally get a nice test drive to find out what they've been left with do they?

Clearly mikey you have issues but the way phil and s b have responded to your constant out of context passive aggressive niggling through this thread is a credit to them both.

5t.

Have to agree.

mikey72

pgilc1 wrote: »

You need to let the supplying dealer fix the car.

You have no current grounds for rejecting the car....

soga.

Customer certainly has the right to reject.
The customer has no obligation to let the dealer do a major fix it within the first 24 hours.

The laws are there because consumers fought for them.

No problem putting the record straight.

I think most people would agree on a 10/90 split on honest car dealers as well.