A question for a VIRGIN ATLANTIC employee???

13»

Comments

  • _Andy_
    _Andy_ Posts: 11,150 Forumite
    Besides which, VS doesn't have a 'first class'!
  • I think that the originator of this thread has gotten a bit excited about something that might not or maybe should not happen.

    Since when has the check-in desk staff been able to upgrade a client?

    This is possible against company policy and maybe a breach of the rules.

    There is always a list of "op ups" and staff/freinds will be at the bottom, fare paying passengers take presedence. I know you will say "Auntie" is fare paying but she is in Economy, there are then premium and then upper class passengers.
    Those in the know will also be aware that there is a code of dress and conduct for Virgin staff/realtions/friends etc.

    Best bet if you know a staff member on THAT flight especially the Captain !
    There is clue there for auntie?
    Steve
  • Yes that's what I thought she has already purchased her ticket on-line so how can they upgrade her? I just don't get it :-( her ticket has been issued so how can they just up-grade it without her being put down as a friend. I thought you would have had to cancel and then re-book.
    Thanks
    IF I HAVE BEEN OF USE TO YOU, THEN PLEASE CLICK THAT THANKS BUTTON :)
  • fusela
    fusela Posts: 15 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    The only way to get an upgrade as a friend is to book through staff travel.
    You cannot rock up to the check in desk and say you know somebody who works for the company! It simply won't work. I'm sure the check in staff have a number of blaggers a day!
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.7K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 452.9K Spending & Discounts
  • 242.7K Work, Benefits & Business
  • 619.4K Mortgages, Homes & Bills
  • 176.3K Life & Family
  • 255.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.