We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Being billed for "Application Content"
Options
Hi All
Am on Orange, at the time was on canary sim only contract in a PAYG handset
My Oct/Nov bill was a bit high, and when I got my paper copy (e-billing wasn't working), there was a regular weekly charge:
"Application Content" - it usually applied at something like 5.45am every Thursday for the month.
I have no ideas what it is - anybody had the same?
More info (if you can be bothered to read on!!) I rang Orange to query it, and the guy I spoke to at the time couldn't tell me what it was, but was going to look into it. Said it was probably a third party application, but as far as I know, I had not downloaded any new apps in October which is when I started being charged. The phone had beena way to Regenersis for repair/replacement, and it was the first Thursday after it came back that I started being charged. It looked as though it had got a software update.
I am still waiting to find out what the "third party application" is supposed to be, and it was charged every Thursday on the next bill too. Just checked online and there appears to be some unbillied charges already this month, so maybe its carrying on - I wouldnt' mind if it was something that I *have* downloaded, but I honestly don't know - the phone is still being used via WiFi sometimes, but I have a new handset, which is now iPhone, not Android, so not even using the same applications.....
Am on Orange, at the time was on canary sim only contract in a PAYG handset
My Oct/Nov bill was a bit high, and when I got my paper copy (e-billing wasn't working), there was a regular weekly charge:
"Application Content" - it usually applied at something like 5.45am every Thursday for the month.
I have no ideas what it is - anybody had the same?
More info (if you can be bothered to read on!!) I rang Orange to query it, and the guy I spoke to at the time couldn't tell me what it was, but was going to look into it. Said it was probably a third party application, but as far as I know, I had not downloaded any new apps in October which is when I started being charged. The phone had beena way to Regenersis for repair/replacement, and it was the first Thursday after it came back that I started being charged. It looked as though it had got a software update.
I am still waiting to find out what the "third party application" is supposed to be, and it was charged every Thursday on the next bill too. Just checked online and there appears to be some unbillied charges already this month, so maybe its carrying on - I wouldnt' mind if it was something that I *have* downloaded, but I honestly don't know - the phone is still being used via WiFi sometimes, but I have a new handset, which is now iPhone, not Android, so not even using the same applications.....
0
Comments
-
I hadn't seen this thread yesterday when I posted the question, but I have replied in it, as hopefully its now resolved.
https://forums.moneysavingexpert.com/discussion/36643470
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.8K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards