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Having trouble accessing the internet from my mobile.

When I try to access the internet from my mobile (via 3G). It seems unable to access the page. I can access it via wifi. My phone is the Orange San Francisco II.
I found this on the internet, but it seems to have made no difference. Any help guys.
«1

Comments

  • Browntoa
    Browntoa Posts: 49,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    has it worked before ??

    is it a new phone ?
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  • Timalay
    Timalay Posts: 950 Forumite
    Part of the Furniture 500 Posts Photogenic
    Yes it has worked before, and yes it is a new phone.
  • Browntoa
    Browntoa Posts: 49,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    so you have already had the settings set to the new phone

    maybe just a network problem on their side
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  • Are you using it on Orange? If yes, speak with them, it might be that the APN settings are not right. Are you able to make and receive calls?

    If you have unlocked it and are using another SIM (very common for this phone), again make sure that again the APN settings are set up. You can look them up on the internet for all the mobile operators. Once you have them, you can set/change them via Settings/Wireless and Networks/Mobile Networks/Access Point Names.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 25 December 2011 at 1:49PM
    I see two different ISP involved here.
    It's not uncommon to to be temporarily unable to access some website because of your ISP having some problems (with routing?). That's why such sites as http://www.downforeveryoneorjustme.com/ exist.
  • Orange sucks in most areas for mobile internet on 3G. See if it works better on GSM/2G if you can manually set your phone to do that. If it does I'm afraid you're suffering the lack of enough capacity on the cell site you're connected to issue.
  • Timalay
    Timalay Posts: 950 Forumite
    Part of the Furniture 500 Posts Photogenic
    3G signal for orange is good here, I was getting it before this problem.
  • rimce44
    rimce44 Posts: 13 Forumite
    Try to change phone and network and see what happens
    good things happened..
  • Make sure Use Packet Data is checked!
    Have I helped? Feel free to click the 'Thanks' button. I like to feel useful (and smug). ;)
  • keith1950
    keith1950 Posts: 2,597 Forumite
    1,000 Posts Combo Breaker
    Hi, just go to the orange website and download and re-install the internet settings.
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