Stopping on double yellow lines to pick someone up

JimmyTheWig

Coupon-mad wrote: »

Oooh, just seen this, well done!

Just watch out as you only did this over the phone which is not actually a way to appeal a PCN. Just wondering if the guy will actually cancel it. You will know if you hear any more about it, if he didn't.

Did you get his name? Keep a note of the conversation, name and date along with the PCN, safely just in case.

Yes, I took they guy's name.
He's going to send confirmation through the post, so will follow it up if nothing comes through...

TrickyWicky

JimmyTheWig wrote: »

The guy on the phone watched the video and said that it was hard to say whether it was just sorting out the children and bits associated with that (e.g. putting buggy in car) or whether there was more to it than that.
He then went on to say that because it was a 50/50 call he'd give me the benefit of the doubt and cancel the ticket! I hadn't even asked him to!!

In other words it was a drive by shooting and they didn't get enough evidence to prove to you were in the wrong as the camera didn't have enough observation - they just presumed you guilty.

Also get the cancellation in writing if possible (or just ring them up to confirm and record the call). It's not unheard of for parking departments to say anything to get rid of the 'agro' and then let the process continue.

JimmyTheWig

Got the letter through yesterday confirming it was cancelled. All's well.

vax2002

They dont cancel tickets as a "one off" or give the benefit of the doubt, or a second chance, they cancelled it because you asked for the footage which triggered the adjudication alarm, this guy is taking us through the mill gov response.
Most just pay up.
The reason yours was cancelled at this stage was to prevent a written record of adjudication and the possible loss of thousands of penalty .
They know 100% that they are taking the proverbial, they will be out doing it again today in the exact same circumstances, it is far easier to chuck the shark out of the net before its hauled on board, they are plenty more that will pay.
So please dont think they did you a favour, you have done them one !