Taking Red Letter Days to court....

burnleymik

Fundamental wrote: »

Head sore yet?

lolol. Yes. I should have followed your lead and just given up.

I am explaining myself badly to be fair, but I suspect even if I put it across perfectly some people still wouldn't get their head around it.

Best of Luck Trevor.

System

Everything has expiration dates these days. Give someone a gift card and if they don't use it in a set time that also expires. It may seem unfair but as long as the period of time offered is reasonable I dont see what you can do about it. The op had 11 months to use this voucher, that seems perfectly reasonable. It would be interesting to see what happens if it does go to court. The op may get lucky and rld cave before it gets that far!

arcon5

burnleymik wrote: »

No it's not the same at all. The concert is a one off event set for a specific date. An experience can be redeemed for as long as the provider is providing the experience. In the first scenario that ticket physically cannot be redeemed anymore, in the second scenrio the experience is still available.

okay okay, lets amuse you for a moment..


what if you booked the concern for the 10th of Jan for example..... but they was also performing at the SAME aren on the 11th 12th and 13th & you know & can prove there was spare seats still for sale up to the last minute..............

do you think you now have a case ?

for a concert your buying a ticket for a specific date, for the experience your buying a ticket for a date range! So this gives you a greater ability to redeem, so surely you'd have better grounds disputing a concert ticket for a single date based on this logic?

burnleymik

arcon5 wrote: »

okay okay, lets amuse you for a moment..

Sigh.

what if you booked the concern for the 10th of Jan for example..... but they was also performing at the SAME aren on the 11th 12th and 13th & you know & can prove there was spare seats still for sale up to the last minute..............

do you think you now have a case ?

for a concert your buying a ticket for a specific date, for the experience your buying a ticket for a date range! So this gives you a greater ability to redeem, so surely you'd have better grounds disputing a concert ticket for a single date based on this logic?

No, you are still missing the point. I give up. I could go on all day trying to get you to see how these are completely different, but there is no point.

pendulum

burnleymik wrote: »

No, you are still missing the point. I give up. I could go on all day trying to get you to see how these are completely different, but there is no point.

Don't just sigh and pretend you're intellectually greater. Arcon5 has made a very good comparison at the end there. Your reply is, for want of a better word, weak.

burnleymik

pendulum wrote: »

Don't just sigh and pretend you're intellectually greater. Arcon5 has made a very good comparison at the end there. Your reply is, for want of a better word, weak.

Please don't put words into my mouth. I haven't said nor implied I am intellectually greater. I certainly do not think that.

I have already explained above why they are different, several times, but the points are being missed or mis-interpreted.

For a concert or event the seller would have to buy numerous tickets up front because of limited number available, so if you didn't redeem your ticket on the specific date, the seller would be at a financial loss if they gave you tickets to the following night, so the terms are fair in that instance.

For the experience day it's very unlikely that RLD would purchase these up-front (most likely you go along with your voucher and then the experience company reclaims it from RLD) and as such if you don't use your ticket they have no financial burden, as long as the experience is still available. OP offerred to cover any price increases or other inconvenience, but RLD hid behind the T+C's.

Does that make more sense?

arcon5

burnleymik wrote: »

Please don't put words into my mouth. I haven't said nor implied I am intellectually greater. I certainly do not think that.

I have already explained above why they are different, several times, but the points are being missed or mis-interpreted.

For a concert or event the seller would have to buy numerous tickets up front because of limited number available, so if you didn't redeem your ticket on the specific date, the seller would be at a financial loss if they gave you tickets to the following night, so the terms are fair in that instance.

For the experience day it's very unlikely that RLD would purchase these up-front (most likely you go along with your voucher and then the experience company reclaims it from RLD) and as such if you don't use your ticket they have no financial burden, as long as the experience is still available. OP offerred to cover any price increases or other inconvenience, but RLD hid behind the T+C's.

Does that make more sense?

I get it now ---- your basing the case on speculation! For all you know, the experience day company may guarantee x number of places to the supplier and by people not redeeming them they receive financial penalties if this thresholds are not met.

ThumbRemote

arcon5 wrote: »

I get it now ---- your basing the case on speculation!

As are most people on this thread.

The facts are:
RLD vouchers come with an expiry date.
The OP thinks this comes under unfair terms and conditions.
They are prepared to put their money where their mouth is and take it to court.

I'm sure if RLD can prove that they would suffer a clear financial loss by not having the expiry date, then they will win the case. If on the other hand they simply use this date to increase their profits, they'll lose.

burnleymik

arcon5 wrote: »

I get it now ---- your basing the case on speculation! For all you know, the experience day company may guarantee x number of places to the supplier and by people not redeeming them they receive financial penalties if this thresholds are not met.

Yes, and that's something I said in numerous of my other posts, if you cared to read them properly we could have both saved a lot of time.

Well summed up ThumbRemote.

Zedicus

One thing that no one has brought up but which would be very important to a judge in determining whether the clause relating to expiry is fair is: who gets to keep the money that has been lost to the purchasers? If that money goes to the experience providers the a judge is very likely to say that an expiry date is perfectly fair as they need to plan availability. If, (as I suspect is much more likely), the money is simply trousered by RLD then I would be extremely surprised if it was not considered unfair. That may explain why, in the other case mentioned and linked to earlier, they capitulated rather than risk court.