Taking Red Letter Days to court....

pendulum

Moglex wrote: »

Are you being deliberately perverse?

The question is not whether it is fair to have an expiry date and not specify it. It is whether it is fair to have an expiry date in the first place (and there may well be reasons why it is)...

Thanks for that, but the fairness of expiry dates is what I was talking about in my reply. Perhaps you should try re-reading my post in full as it appears you've only read the end of my post out of context and misunderstood what I was saying.

Moglex wrote: »

... and was enough done to ensure that whoever ended up with the voucher had that date made very clear to them.

The date is written on the voucher itself, and is clearly readable. Expiry dates are also generally written on the website or in the catalogue you order from too, or the expiry is on a sticker on the box. The scope for claiming unawareness is limited.

pendulum

Fundamental wrote: »

time to move on I think

Cheers

FDM

See you later Trevor!

Fundamental_2

pendulum wrote: »

see you later trevor!

???

Fdm

System

I assume that these sort of companies pay the experience provider a set sum when the voucher is redeemed. Therefore the business has to put an expiration date on the voucher as otherwise they will have to keep a large sum of money on the books to honour these vouchers. In ten years time there could be thousands of vouchers that never got claimed and it's not feasible for a company to have enough money to honour all these. You can't run this sort of business without expiration dates. Be that as it may good luck with the claim

arcon5

I'm betting op thinks wacky weakend deals is discriminatory also

arcon5

if I buy concert tickets for Jan 10th then miss the concer, would I be able to say the terms are unfair as they ticket was only redeemable on a single day of the year?

burnleymik

How can so many of you miss the point?

Arcon, if you missed the concert and tried to redeem your voucher, that would put the selling company at a financial burden because they would lose money on the ticket. You're analogy is not even close to the same as OP's situation.

In OP's case there is no (assuming they don't purchase a package up-front) financial burden on RLD. They are simply hiding behind T+C's to take all the money and offer nothing in return. Basically exploiting the people who forget/don't have time to use their voucher. Now, if the experience was no longer available or the price had gone up in that time that the voucher was not redeemed, then yes it would be different (although OP offered to pay any difference to cover any loss of RLD), but this doesn't seem to be the case.

Just because they hide behind T+C's doesn;t always mean it's fair and legally enforceable.

texranger

burnleymik wrote: »

How can so many of you miss the point?

Arcon, if you missed the concert and tried to redeem your voucher, that would put the selling company at a financial burden because they would lose money on the ticket. You're analogy is not even close to the same as OP's situation.

In OP's case there is no (assuming they don't purchase a package up-front) financial burden on RLD. They are simply hiding behind T+C's to take all the money and offer nothing in return. Basically exploiting the people who forget/don't have time to use their voucher. Now, if the experience was no longer available or the price had gone up in that time that the voucher was not redeemed, then yes it would be different (although OP offered to pay any difference to cover any loss of RLD), but this doesn't seem to be the case.

Just because they hide behind T+C's doesn;t always mean it's fair and legally enforceable.

no what Arcon said is the same, the voucher vendor has your money but you dont have anything for it as you missed the concert date, like the OP has a voucher with a CLEAR expiry date and then 11 months after it expired tried to redeem it.

burnleymik

texranger wrote: »

no what Arcon said is the same, the voucher vendor has your money but you dont have anything for it as you missed the concert date, like the OP has a voucher with a CLEAR expiry date and then 11 months after it expired tried to redeem it.

No it's not the same at all. The concert is a one off event set for a specific date. An experience can be redeemed for as long as the provider is providing the experience. In the first scenario that ticket physically cannot be redeemed anymore, in the second scenrio the experience is still available.

Fundamental_2

burnleymik wrote: »

No it's not the same at all. The concert is a one off event set for a specific date. An experience can be redeemed for as long as the provider is providing the experience. In the first scenario that ticket physically cannot be redeemed anymore, in the second scenrio the experience is still available.

Head sore yet?