Taking Red Letter Days to court....

texranger

Basil1234 wrote: »

oh that reminds me trevor the old style £50 notes will be withdrawn so if you have any you need to change them for new ones or use them up as in 20 months think you will be only to change them at the bank of england.

basil

NO in trevors eyes this is legal tender now so in 3 years time it will still be legal tender or the bank of england will fall foul of 'Unfair Terms in Consumer Contracts Regulations 1999' for no longer accepting a banknote

Azari

texranger wrote: »

NO in trevors eyes this is legal tender now so in 3 years time it will still be legal tender or the bank of england will fall foul of 'Unfair Terms in Consumer Contracts Regulations 1999' for no longer accepting a banknote

Except that the Band of England are not trying to steal anyone's money.

They will take any bank note that has been legal tender and replace it with current legal tender.

So your facts are wrong and your analogy is naff.

arcon5

The terms are fair until op can prove otherwise -- proving otherwise would perhaps be presenting a judge with terms that restricted their ability to book the event or would be demonstrating they reasonably attempted to redeem the voucher but was unable to do so because of the fault of either RLD or the company managing the event.

I fail to see how the financial burden is relevant to this -- the financial burden will vary between companies. Some may have a member of staff managing & administering it all, another may have electronic systems that do it all for them -- this is an internal matter! Your putting far too much emphasis on how the company work financially.


Your action needs to show the term causes detriment to the consumer --- not what the business can or can't afford to do!!!!!!!!!!!!!!!

Azari

arcon5 wrote: »

The terms are fair until op can prove otherwise -- proving otherwise would perhaps be presenting a judge with terms that restricted their ability to book the event or would be demonstrating they reasonably attempted to redeem the voucher but was unable to do so because of the fault of either RLD or the company managing the event.

Or any other factor or factors that the judge may consider relevant.

I fail to see how the financial burden is relevant to this -- the financial burden will vary between companies. Some may have a member of staff managing & administering it all, another may have electronic systems that do it all for them -- this is an internal matter! Your putting far too much emphasis on how the company work financially.

You may still fail to see it but it has been explained to you several times. Try re-reading the thread and paying a bit more attention.

Jeff_Bridges_hair

So based on the issue surrounding 'Financial burden' to RLD vouchers/gifts which a few people are trying to use as an arguement - surely the same arguement applies to all other gift voucher/card schemes in the UK yes? Because the company has your money and is in effect waiting for you to spend it.

Therefore why hasnt this issue also been raised with regards to other high street vouchers/gift cards that have a time limit imposed on them? What makes RLD any different to them? Nothing is the answer to that question.

So, if it is deemed acceptable for another set of vouchers/gift cards to have an expiry date on them for use in store - whose stock BTW changes regularly - why is it not deemed acceptable for RLD to have the same sort of expiry date on them?


What is the difference?

arcon5

Azari wrote: »

Or any other factor or factors that the judge may consider relevant.



You may still fail to see it but it has been explained to you several times. Try re-reading the thread and paying a bit more attention.

I have, but you've failed to supply a reasonable answer to backup your wild theories.

Why should the financial aspects of a company be considered? This is information for use by the directors and shareholders, not a customer using their financial standings as a basis for unfair terms. Otherwise i'm suring my energy company for charging a standing daily rate when their making so much profit at the end of the year!

Azari

Jeff_Bridges_hair wrote: »

So based on the issue surrounding 'Financial burden' to RLD vouchers/gifts which a few people are trying to use as an arguement - surely the same arguement applies to all other gift voucher/card schemes in the UK yes? Because the company has your money and is in effect waiting for you to spend it.

Therefore why hasnt this issue also been raised with regards to other high street vouchers/gift cards that have a time limit imposed on them? What makes RLD any different to them? Nothing is the answer to that question.

So, if it is deemed acceptable for another set of vouchers/gift cards to have an expiry date on them for use in store - whose stock BTW changes regularly - why is it not deemed acceptable for RLD to have the same sort of expiry date on them?

The only vouchers I could check were Boots and M&S, neither of which had any expiry date. I do not recollect any book or record tokens having expiry dates, either.

So we really need to ask what RLD should be treated any differently from these.

As has already been explained, there may be some justification if RLD have paid the money to a third party. Otherwise it is nothing more than legalised theft. If Boots, M&S and the people running book and record token schemes can issue open ended vouchers there is no reason why anyone else should not be able to.

A judge would very likely ask exactly that question. Two of our largest and best regarded companies are able to run a scheme that does not disadvantage their customers so why should RLD be allowed to disadvantage their customers in this way?

Azari

arcon5 wrote: »

I have, but you've failed to supply a reasonable answer to backup your wild theories.

What 'wild theories' are those?

Your problem is that you fundamentally fail to understand the purpose of 'unfair terms' legislation. In your view a company should be allowed to do whatever it likes provided that it tells you about it first.

Sadly for you and others of your ilk, fair minded legislators have disagreed and now we have legislation to protect consumers from these shenanigans.

Why should the financial aspects of a company be considered?

If you cannot see the answer to that question there is very little point in further discussions. :rotfl:

System

Azari wrote: »

The only vouchers I could check were Boots and M&S, neither of which had any expiry date. I do not recollect any book or record tokens having expiry dates, either.

So we really need to ask what RLD should be treated any differently from these.

As has already been explained, there may be some justification if RLD have paid the money to a third party. Otherwise it is nothing more than legalised theft. If Boots, M&S and the people running book and record token schemes can issue open ended vouchers there is no reason why anyone else should not be able to.

A judge would very likely ask exactly that question. Two of our largest and best regarded companies are able to run a scheme that does not disadvantage their customers so why should RLD be allowed to disadvantage their customers in this way?

Marks and Spencer's gift cards expire after 2 years if not used. This tends to be the norm for most gift cards. It's all down to data storage as its not feasible for marks and Spencer's to hold all information of every gift card issued for ever. The data gets archived after a couple of years of no use and is gone forever.

Azari

goater78 wrote: »

Marks and Spencer's gift cards expire after 2 years if not used. This tends to be the norm for most gift cards. It's all down to data storage as its not feasible for marks and Spencer's to hold all information of every gift card issued for ever. The data gets archived after a couple of years of no use and is gone forever.

Not the ones I had.

They were about four years old and I know they had no expiry date because, I checked most carefully when I got them.

You are correct about them 'falling off the system', however, because when I finally used them, a couple of months ago, the checkout girl couldn't scan them. There was no problem accepting them manually, though, and she didn't even have to consult a supervisor.

I have some Boots vouchers in front of me now and can confirm that there is no mention of any expiry date whatsoever.