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800,000% overdrafts

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Comments

  • lanza
    lanza Posts: 195 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    meer53 wrote: »
    Just accept that the banking system isn't going to go into reverse, the system is constantly changing, some things will be for the better, some worse, it's life. Not everyone is unhappy with the banking system. If your posts had been a little less patronising then maybe the thread wouldn't have been derailed. Your comments about bank managers when you were younger explains a lot for me.


    so you remember what this system used to be like i take it, or is it something else ?
  • lanza
    lanza Posts: 195 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 4 December 2011 at 11:26PM
    meer53 wrote: »
    Just accept that the banking system isn't going to go into reverse, the system is constantly changing, some things will be for the better, some worse, it's life. Not everyone is unhappy with the banking system. ?

    Those not happy just havent been screwed over yet or seem to have no problem with such an idea (that should in itself set of alarm bells if it does not).

    Yes history does not tend to reverse, but human morality is hardwired and usually achieves another type of reform through moral outrage thats built in, and i am expressing, by taking action on the basis of general principle for its own sake.

    Thats what the wall street protests are about.... Its moral outrage. Its not just about losing jobs and inequality. We had that before, but did not attack banks. Its the sociopathic rampage in the banks that contributed to it.

    How do we spot sociopathy ? When law and power acts to deal with it, there is reaction against it with with more outrageous immoral behavior.

    1. Give the banks bailouts, to help the taxpayers and mortgage holders and most of it dissapears and does not go to where it was supposed to. Kind of like those gangsters in africa that steal foreign aid food for starving people.

    2. The banks beat the OFT ruling on charges, realize they can get away with anything and now we have 800,000% interest as a result. This hits the poorest who may not be able to afford, the daily ratchet and a £5 mistake turns quickly into £800.

    And dont want to hear any more $$$$ about they should manage their accounts. A great deal of these situations occur due to bank errors as in my case, which they then deny occurred. Even if somebody still went over by £5 do they deserve to owe £800 ? does anybody here actually believe think this is justified.

    Come on answer that question without being evasive....and this is a general question to anybody reading this (and more so to those who like to blame the customer) A clear yes or no will do.
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    lanza wrote: »
    so you remember what this system used to be like i take it, or is it something else ?

    No, i don't remember how it used to be, what i was referring to is that you are comparing the banking system from possibly over 20 years ago with how it works today. You might have liked how it worked, but i bet there are many people who didn't quite fit the "standard bank customer" mould back then, and i imagine that if your face didn't fit with the manager then your "customer service experience" probably resembled what you have experienced recently. Standard training of banking procedures at least ensures that ALL customers are given the same information, not taken into the cosy managers office for a cup of tea and a chat and a rap on the knuckles and told not to do it again.
    Every customer i speak to, whether i'm closing their account because they're bankrupt or offering them an increase in their overdraft gets the same service, you can't allow your personal feelings to come into decisions as happened in the past. It's not fair on your customer.
  • lanza
    lanza Posts: 195 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    meer53 wrote: »
    No, i don't remember how it used to be, what i was referring to is that you are comparing the banking system from possibly over 20 years ago with how it works today. You might have liked how it worked, but i bet there are many people who didn't quite fit the "standard bank customer" mould back then, and i imagine that if your face didn't fit with the manager then your "customer service experience" probably resembled what you have experienced recently. Standard training of banking procedures at least ensures that ALL customers are given the same information, not taken into the cosy managers office for a cup of tea and a chat and a rap on the knuckles and told not to do it again.
    Every customer i speak to, whether i'm closing their account because they're bankrupt or offering them an increase in their overdraft gets the same service, you can't allow your personal feelings to come into decisions as happened in the past. It's not fair on your customer.

    ahh ok. I had a feeling there were quite a few who are in the system on this board.

    I like how you phrased this.

    "you can't allow your personal feelings to come into decisions as happened in the past. It's not fair on your customer."


    Perfect sociopaths getout for just about anything. Doesnt wash with me. There are dozens of classic clever speak that are used in the press to cleverly justify abuse. Notice the banks clever replies to the BBC's APR calculation.


    Ok on that topic, now that you are here... care to answer this question without being evasive ?

    If a customer accidently went over by £5 do they deserve to owe £800 6 months later ?
  • lanza
    lanza Posts: 195 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    i dont expect a straight answer to the above question of course.
  • JuicyJesus
    JuicyJesus Posts: 3,832 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    lanza wrote: »
    If a customer accidently went over by £5 do they deserve to owe £800 6 months later ?

    If they're not going to take responsibility for the situation and sort their account out (e.g. pay a fiver in plus some to cover the inevitable fee), yes.
    urs sinserly,
    ~~joosy jeezus~~
  • lanza
    lanza Posts: 195 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 5 December 2011 at 1:02AM
    JuicyJesus wrote: »
    If they're not going to take responsibility for the situation and sort their account out (e.g. pay a fiver in plus some to cover the inevitable fee), yes.

    In many cases especially with errors by time the customer, who is usually busy holding down a job, perhaps, they a job they have problem with and dealing with a load of other stuff realises the error they cant afford to pay pack the ratchet charges, and so they keep going into a spiral of debt.

    Many people who are poor, on minimum wage struggling owe thousands over what a mistake over £20 quid.

    i.e. Basic humanity. People are not computers (yet even the bank computers are responsible for a lot of errors).

    Lets get real anybody here who thinks it fair to ratchet up people struggling to make ends meet, with thousands of pounds over nothing are not right in the head. And they probably dont realise it.


    Anybody who thinks these charges of up to 800,000% over trifling errors are fair, is either stupid, sociopathic or got some kind of personality disorder that impairs moral judgement.

    Can i go around charging people nearly a million % for every error in life they cause me. Can i charge any instution, or anybody for that matter.

    I got to laugh at these pathetic attempts to try and justify this. Its telling that we even have somebody who admits to working in the banking system here. What do they employ people on PR internet forum duty as well to spy on the techniques we are using to stop getting shafted. Sociopathy knows no bounds or shame.

    Jeez what else will they stoop to. I guess thats why some of the more powerful action groups are starting to screen members and ask them not to post their ideas so much online.

    It wont work. Your clever statements, denial and whatever. In the long run all you guys are going to get what you deserve because most people are hardwired for basic moral behaviour. Its been studies in primates. go google neuroeconomics and read a bit.

    As we are hardwired in our brains to eventually hit back in certain moral situations, we will and already are starting to on a global level. What will occur will be akin to the french revolution, except the heads will be rolling in cyberspace and there will be few places the worst offenders will be able to hide on the planet. Basically anywhere there is no internet like antartica. Suit the cold blood of the sociopaths anyway. They can breed there and hopefully not annoy the eskimos too much (sorry did i mix my north and south poles there...mmm charge me a million % for my mistake.)

    Going to be a bit like superman where they banish the psychopaths to an ice zone :)

    We are in the age of social networking and online transparacy. Nothing you do (for now at least) can defeat that. You are wasting time here with these posts that would be better spent on making emergency plans and using your ill gotten gains on covering your tracks, changing your identity or for the worst offenders plastic surgery.
  • samjef11_2
    samjef11_2 Posts: 454 Forumite
    edited 5 December 2011 at 3:31AM
    lanza wrote: »
    We are in the age of social networking and online transparacy. Nothing you do (for now at least) can defeat that. You are wasting time here with these posts that would be better spent on making emergency plans and using your ill gotten gains on covering your tracks, changing your identity or for the worst offenders plastic surgery.

    @lanza
    Let me have a say i got charged £9.50 a prorated monthly fee because i downgraded by Halifax ultimate current to a current account and i accepted that i would have to pay a fee because i requested for the banka ccount tobe changed when it was near to the end of November.

    And the £5 fee Halifax also charged when i think i was just spending money and what can i do well nothing the banks have got the money and are powerful what you say will not do a bit of difference at all.
  • lanza
    lanza Posts: 195 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    samjef11 wrote: »
    @lanza
    Let me have a say i got charged £9.50 a prorated monthly fee because i downgraded by Halifax ultimate current to a current account and i accepted that i would have to pay a fee because i requested for to be changed when it was near to the end of November.

    And the £5 fee Halifax also charged what can i do well nothing the banks have got the money and are powerful what you say will not do a bit of difference at all.


    Its not just what you say, will make no difference. Even government regulations make no difference. It makes them worse !!

    The mad thing is what a great business opportunity right now for somebody to open an honest bank. What is it most of us need them for. Paying in our wages, Direct debits out and buying groceries etc.

    There is no need to be overdrawn and charged. The electronic system is quite capable of refusing a transaction if you dont have funds.

    If one organization setup and promised no charges, and operated on a 0.3% on transactions or a monthly fee for people with large transactions there would basically be a run on every high street bank in the UK as people closed their accounts. The banks would be devastated. The majority of their customers are just getting by and using it as very basic service, like email for money basically.

    Its mind boggling no businessman has tried this. The dragons den wouldnt even knock this one back. I guess there is red tape of some kind that makes it impossible. i.e. maybe the direct debit system is in cahoots with the cartel.
  • lanza
    lanza Posts: 195 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    i am just reading that credit unions can pay direct debits.... what do i need a bank for at all.

    This has to to be big surely. Use the credit union to pay in your money, it does your direct debits and no charges or small print traps (unless somebody here knows different).

    Get a prepaid debit card for buying groceries, etc. They are also fine for setting up a paypal account and online payments. You can top these up at the post office without a topup charge. there is about 0.5% fee everytime you use it. It can never overdraw or incur a charge and their fees are wait for it

    £5 a year .... and the banks say they need £10 a month for the same thing !!

    I reckon its time to migrate out the bank in droves. Watch their cuddly TV ads and no charge policy changes as they try to beg as back (with new ways to con us).

    OK... Different case if you have mortgages and business requirements, but for the everyday use described here the average person working on minimum wage and paying rent, on the edge we dont need them and their psychopathic desire to ruin us completely over a trifling error.
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