Poundland staff a bit dense?

pawsies

whitelabel wrote: »

Q

Which shop should give better service - a local newsagent selling a 30p paper/35p mars bar/ whatever
or
pound land selling something for, well £1

Mars Bars are more like a quid these days :eek:

lincroft1710

fionajbanana wrote: »

Why use a third - a half tin of 450g beans and store the rest in a food storage pot in the fridge? Can keep up til 5 days. I live alone and NEVER buy any small tins of any food product as the price per g is generally more expensive and always get offers on the large tins.

You do realise that the post you replied to is nearly 2 years old

Faery_Oracle

ThumbRemote wrote: »

This is not a ruling from Trading Standards, it's a rule that the chain has implemented.

Oh dear, are you telling me that my area mgr lied to me? I will check and return.

Faery_Oracle

Price checking on a till takes 5 minutes ( customers don't want to wait that long) and can only be done by Supervisor or above. I intend to check the Trading Standards thing since you have not provided a reference. I replied to this post because I put a lot of effort into CS and answer those questions regularly at work. Your comment, however, was unpleasant and unnecessary. I'm new to this site and didn't see the date.
I'm pleased to be able to say that my colleagues and I are valued by our customers who see how hard we work
Their opinion means more to me.

skivenov

Faery_Oracle wrote: »

Oh dear, are you telling me that my area mgr lied to me? I will check and return.

I'd be inclined to say he is misinformed or oversimplifying.

The old slogan "Poundland, everything for a pound" (no longer used, it's now "Poundland, amazing value everyday"), could be argued to be a statement of fact.

However, a customer is unlikely to complain about being charged 50p for something that should be £1, so if a complaint isn't raised to TS, there's unlikely to be an investigation, and even if there was one, it'd be hard to justify an offence.

Thinking objectively though, he believes he's right, and the golden rule says he who has the gold makes the rules, so unless you truely believe there's a wrongdoing, "yes boss", head down and crack on

Disclaimer. I do not work, nor have ever worked, for either Poundland or Trading Standards. I hold no relevant qualifications, other than 20+ years in the retail sector in a vast number of roles.

Homeagain

Azari wrote: »

Bloody 'ell!

Don't let anyone get near you with matches.

:rotfl::rotfl::rotfl:

MamaMoo_2

Faery_Oracle wrote: »

Price checking on a till takes 5 minutes ( customers don't want to wait that long) and can only be done by Supervisor or above. I intend to check the Trading Standards thing since you have not provided a reference. I replied to this post because I put a lot of effort into CS and answer those questions regularly at work. Your comment, however, was unpleasant and unnecessary. I'm new to this site and didn't see the date.
I'm pleased to be able to say that my colleagues and I are valued by our customers who see how hard we work
Their opinion means more to me.

Perhaps ask the customer? If someone said to me "a price check will take x amount of time, are you OK to wait?" Then I could make a decision, rather than simply being fobbed off because that member of staff can't be bothered to make the effort. How a price check takes that long I don't know though, you nip up to a cashier, they scan, then void the transaction.

I'm not sure what legislation you expect me to provide, except that there's no rule written in law that says items on offer cannot be sold singly for a price other than that of the whole offer. For evidence of this, see Asda, Sainsbury's, Wilkinsons, 99p stores, and so on. If there are offers of 50p up to £2 in store already (as there certainly are in my local store, where there are also no £1 items as they're all reduced to 97p) then it would be silly to suggest items can only be sold for £1 when there is clear evidence to the contrary.

If your store advertised "everything £1" and you sold an item for £1.01, technically it's false advertising, but as has been said above, Poundland changed their slogan to avoid this.

Amber_Sunshine

Not if she's also Subway woman

Pollycat wrote: »

I do get your explanations though - but I'm sure the OP has forgotten all about her baked bean trauma in Poundland.