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Horrible shopkeeper

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Comments

  • I thought it was well known that not all clothes manufactures make clothes in the same size aas the others. So a 30 from one isnt going to be the same size as a 30 from another.

    It would be interesting to know why you didnt take your daughter along to the shop to try it on first though to make sure it fit. And without being rude how do you know that your daughter isnt bigger then the average sized 30?
    "If you no longer go for a gap, you are no longer a racing driver" - Ayrton Senna
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    wealdroam wrote: »
    But please agree that it would've been a good idea to try the thing for size before washing it, and before writing on it.
    And if the wrong size it could've been exchanged without any problem.
    Were there no trying on facilities in the shop?

    Can you not see that it is now not possible for the shop to know what size it was when it was sold?
    That doesn't really matter though, because up until six months after the sale any fault can be assumed inherent. It is for the retailer to prove otherwise.

    Read about your rights in MSE's Consumer Rights article.

    You have washed it. After the wash, it is too small.
    That's all I'm saying.

    That raises two issues:

    1. The dress was not as described. It was incorrectly labeled.

    2. The dress shrunk in the wash and therefore was faulty.

    Whichever option, the OP is not truly at fault.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    Flyboy152 wrote: »
    That raises two issues:

    1. The dress was not as described. It was incorrectly labeled.

    2. The dress shrunk in the wash and therefore was faulty.

    Whichever option, the OP is not truly at fault.

    Or 3. The washing instructions weren't followed.
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    edited 30 November 2011 at 10:39AM
    isn't there something which kicked off about the fact schools had one supplier?

    I assume decisions will be affected by the fact the OP has to shop there for the next 4 years. I'm sure they stopped the school uniform monopoly didn't they?

    Sadly no. Flyboy12's school only have one supplier. We have to pay fifteen pounds for two shirts with crested pockets, twenty-five pounds for blazer, again with embroidered crested pockets, along with P.E. kits and the like; all over-priced and with no choice of any other supplier.

    In fact, the law is very much on their side. If another supplier wanted to produce the clothing, there are copyright laws to protect the nominated supplier.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • Or 3. The washing instructions weren't followed.

    Or

    4) The daughter was not really a size 30
    "If you no longer go for a gap, you are no longer a racing driver" - Ayrton Senna
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    Or 3. The washing instructions weren't followed.

    That would be for the seller to prove though.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    Or

    4) The daughter was not really a size 30

    Perhaps, but not really relevant. The dress was measured against another size 30 and it was shown to be much smaller.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • Flyboy152 wrote: »
    Perhaps, but not really relevant. The dress was measured against another size 30 and it was shown to be much smaller.


    Actually it is quite relevant. If your buying something in the first place that is too small, maybe she is now a 32, then how is that ever going to be a shops fault? just holding it up to another after it has been washed, is no indication that they didnt buuy her the wrong size.


    Or is parental error now the shops fault too in Flyboys little world?
    "If you no longer go for a gap, you are no longer a racing driver" - Ayrton Senna
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    Actually it is quite relevant. If your buying something in the first place that is too small, maybe she is now a 32, then how is that ever going to be a shops fault? just holding it up to another after it has been washed, is no indication that they didnt buuy her the wrong size.

    Yes it is. If the shop is selling something that they say is a size 30, and have an identical item, they should match. Otherwise what is the point of having sizes on labels?
    Or is parental error now the shops fault too in Flyboys little world?

    Was there really any need for that?
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    Flyboy152 wrote: »
    Yes it is. If the shop is selling something that they say is a size 30, and have an identical item, they should match. Otherwise what is the point of having sizes on labels?

    If you were a lady, Flyboy, you'd know that sizes rarely match across different manufacturers! :D
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
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