Your Credit Rating: How it works and How to improve it Discussion Area

giantjstack

Thanks CannyJock will try that one out....out of interest,would anyone be liable for this mistake?

CannyJock

giantjstack wrote: »

Thanks CannyJock will try that one out....out of interest,would anyone be liable for this mistake?

Don't think you'll be able to get anyone to accept liability. You could argue that the CRA have incorrectly linked your partner and his father's details, but if the credit involved didn't have a date of birth then it's easy to see how that could happen as they've got the same name and presumably address.

Best you could hope for is a speed resolution. You could earn the interest back from a bit of stoozing once the credit file is sorted

danthemoneysavingman

CannyJock wrote: »

... if the credit involved didn't have a date of birth...

all matches to the credit bureau database must include date of birth as a necessity after the Robertson case (2002 I think). That would imply either there was a mistake by the bureau or by the credit card company, either way there is legal precedent for reproach, the Robertson case made it illegal to use non-fully-verified customer information to make a credit decision. let me know what happens!!! there is legal precedent

CannyJock

danthemoneysavingman wrote: »

all matches to the credit bureau database must include date of birth as a necessity after the Robertson case (2002 I think). That would imply either there was a mistake by the bureau or by the credit card company, either way there is legal precedent for reproach, the Robertson case made it illegal to use non-fully-verified customer information to make a credit decision. let me know what happens!!! there is legal precedent

Be interesting to know when the debt was added to their records. Have you heard of any compensation being paid as a result of incorrect associations?

YorkshireBoy

CannyJock wrote: »

Have you heard of any compensation being paid as a result of incorrect associations?

The ICO cannot award compensation. If the organisation(s) concerned are not forthcoming, you can go down the courts route...

http://www.ico.gov.uk/upload/documents/library/data_protection/introductory/claiming_compensation_2.0.pdf (amongst others)

giantjstack

DOB's were used and he and his father haven't shared a property in over 5 years...someone wasn't checking things out properly
Thank you all for this information...i'll keep you updated on ow we get on.

bethclowrey

Help - I am completely lost. I applied for my Experian credit report and apart from my name and address (which i supplied in the first place) there is no other information on the report. There are a host of titles such as financial associations, past searches, account info, CIFAS and GAIN but under each heading it says no data was available. I rang the helpline number for Experian and the bloke viewed my report and said that was all they could find. I am on the electrol roll and a past search was showing for my car insurance but nothing else. I don't know if that is good or bad! I am currently renting, married but our information is not linked, and although I don't have any store / credit cards I expected something to be on my report. Is there anything I can do to improve my situation as I would like to look at buying a house in the next year.

chalky76

Hi there

I have been refused credit in the past so have not applied for any for about a year. Equifax, Experian and Callcredit have all sent me the mandatory £2 report which my bank manager has looked at. He says there are no problems with any of the reports and that my history with the bank is good, in essence he says that on paper I am a good risk. However I am still regarded as a risk on their computers and will still fail credit checks for some reason. My wife and I are on the electoral roll and everything looks ok. The bank manager is mystified as to why we are refused credit. Is there someway that we can get the credit score overturned as there is no justification in declining us credit.

Regards

Chalky

danny07_2

Hi guys,

Hopefully this should be a fairly straightforward one to answer...

As someone who had never previously used credit cards, as a supposedly economical option I took up credit cards with Nationwide and the Post Office to use during a 3-month study abroad program in the USA.

I had some problems with the cards which I believe have seriously affected my credit rating - I am still waiting for my credit report to arrive to confirm exactly what the damage is.

Nationwide:
- I set up a direct debit on my Nationwide current account to make the minimum monthly repayment on the Nationwide card at the time of opening the account. Nationwide messed this up, so I incurred a £12 penalty charge which has since been refunded since they accepted that this was their mistake.

- I doubt that this would also have repaired the erroneous black mark on my credit rating.

Post Office:
- Since the Nationwide card was temporarily blocked due to the above mistake, I was forced to use the Post Office card. I did not receive the hard-copy card bills as I was out of the country - the Post Office online tool offers NO way to pay the credit card whatsoever. This is ironic considering that the Post Office card is positioned as being “good” for people who travel!

- I only resolved this once I returned to the UK and had to physically telephone to ask for the sort code and account code to make payments to. Because of this I inadvertently missed 2 repayments and incurred 2 x £12 penalty charges. I was not that concerned at the £12 even though I felt seriously let down with the Post Office system, however AM very concerned at the negative impact on my credit rating.

- I feel that the Post Office has acted totally irresponsibly in its attitude to facilitating customer repayments - my sister also experienced similar difficulties and had to resort to paying in person at the Post Office.


While I'd like to do something to complain about the Post Office situation, right now I'd just like to know how to repair my otherwise good credit rating.

Any advice welcome - many thanks!

mark_d_5

Hello there, I recently was turned down for a couple of loans and started to wonder how this could be as I have never had any financial diffculties in my past. So I accessed my credit report from experian and one entry stood out. It was for a MINT credit card which had been defaulted. This must be why my credit score is at 560. Looking into the matter further I found out that after I had moved address there had been a payment out of the card for £39.99 for an xbox live subscription which I had previously cancelled. (It turns out the subscription renewed 2 weeks before I cancelled). So after I moved I thought my balance was still at £0, which it was beforehand. Since then I have been receiving reminders to my old address about this payment and then finally I received a debt collectors notice to my new address (first I;d heard of anything). Which I paid immediately and was settled. The credit report states "satisfied".

Now I know I should have either closed my MINT account down at the time or notified of my new address but I still feel that this mishap on my behalf is simply a mistake rather than me not being able to make the payments. As I said before I have had no late payments with any other cards or loans.
Is this something that I can argue to get this default lifted from my report? Or is it something that I can only really add a note to my entry on the credit report?

Also is this now going to affect me remortaging which I intend to do next year? If so would this hinder my trust with my current mortgage lender?

Any advise would be appreciated.