MSE News: Orange to raise monthly mobile costs

DUTR

wal7067 wrote: »

I've been a loyal Orange customer for over 20 years and have never heard of anything like this bfore. i certainly won't be renewing my contract with Orange and will be going elsewhere.:mad:

Pure BS !
Orange started 28th April 1994, so for you to be with them 20yrs then it would now be 2014 :eek:
Even if you were a rabbit customer prior, you would not have gotten 20years in, unless you meant it feels like 20 years?

shandoli

simax wrote: »

You lot make me laugh! It was in the T+C's, they could have done this every year, but they never have, until now.

Vodafone did this recently, O2 put their line rental up by a quid, Three did it with their data plans. They are all at it. So, you'll cut your nose off to spite your face by moving!

The people on here who complain about a quid or two's difference in line rental probably have no qualms about puffing 20-a-day or sinking a few beers in the pub. BT have put their prices up how many times in recent years?

Get over it.

I don't care about any terms and conditions that are outside the regulations set by ofcom.

And even if it is 1 pence, it is my 1 pence and I don't feel like giving it away.

DUTR

shandoli wrote: »

I don't care about any terms and conditions that are outside the regulations set by ofcom.

And even if it is 1 pence, it is my 1 pence and I don't feel like giving it away.

Yopur not giving it away, it is towards payment for a service that you use.

simax

shandoli wrote: »

I don't care about any terms and conditions that are outside the regulations set by ofcom.

And even if it is 1 pence, it is my 1 pence and I don't feel like giving it away.

Obviously OFCOM don't have a problem with it, as Voda/O2/Three have all done similar and OFCOM said/did nowt. Why? Because it's legal.

Wilt

simax wrote: »

Obviously OFCOM don't have a problem with it, as Voda/O2/Three have all done similar and OFCOM said/did nowt. Why? Because it's legal.

Actually that isn't for OFCOM to decide. Unless this gets tested in court (and I expect Orange will offer to settle before any case gets to court) then nobody will know.

shandoli

DUTR wrote: »

Yopur not giving it away, it is towards payment for a service that you use.

Service that was agreed at X pounds a month. Now they want X + 4.34%. They have changed the terms of contract.

simax wrote: »

Obviously OFCOM don't have a problem with it, as Voda/O2/Three have all done similar and OFCOM said/did nowt. Why? Because it's legal.

Care to provide links that effect existing customers? I have been on o2 for 7 months and haven't heard anything

DUTR

shandoli wrote: »

Service that was agreed at X pounds a month. Now they want X + 4.34%. They have changed the terms of contract.



Care to provide links that effect existing customers? I have been on o2 for 7 months and haven't heard anything

They have not as they reserve the right to increase the tariff by up to RPI%

lufcgirl

Didn't o2 just put the prices up by £1 for people joining the network or changing onto one of their new tariffs? Not existing customers who had had the same tariff pre-September.

Simax, you work for Orange don't you? What has the customer reaction been to the price increases today? If you work in Billing!

shandoli

DUTR wrote: »

They have not as they reserve the right to increase the tariff by up to RPI%

Yet to be determined. Like I said before, terms and conditions have to be within consumer law. A company can't make up arbitrary terms and expect them to hold.

Let me give you an extreme example:

Can I put up a clearly visible sign outside my house that says:

"if you step foot on my property, you give up your rights to live and I cant be blamed/prosecuted for murdering you"

You think I will get away with murdering the postman?

DUTR

shandoli wrote: »

Yet to be determined. Like I said before, terms and conditions have to be within consumer law. A company can't make up arbitrary terms and expect them to hold.

Let me give you an extreme example:

Can I put up a clearly visible sign outside my house that says:

"if you step foot on my property, you give up your rights to live and I cant be blamed/prosecuted for murdering you"

You think I will get away with murdering the postman?

You can put the sign up by all means, that would not exempt you from prosecution, the T&Cs that you had when you started using the service is well documented and legal