accidentally refunded twice...

toptobottom

go on then..

oh no it hasn't...:rotfl:

haribogray

thanks for all your responses everyone ... we decided to wait and see what happened, and they must have realised their mistake as they took the money back off my partners card hehe, would have been a nice bonus but would have been weary for a long while that they might ask for it back! i was just a bit miffed as they told us they don't keep card details on record for security ... but obviously that was a lie!

haribogray

wimblewomble wrote: »

so, let me get this straight;

when a company puts too much money into your account, it's an "accident", but if a company took too much money from you would you be posting "company accidentally debited me twice", or would you be screaming blue murder?
and accusing the said company of all manner of devious underhand tricks?
would you be one of those people who "wouldn't buy from them ever again"?

what if, next time you wanted to book something from them, they replied they "would never want your business ever again"?

if you believe in treating others as you would be like to be treated, pay it back.
if you believe it's all about being "clever" at the expense of others, keep it. karma. and all that.

I used to read this site with interest and information.
it's now become a pantomime.
oh yes it has.

well i thought the forums were for advice so that's why i asked!

i really won't be going back to this hotel (or any in their chain) as we were treated so poorly, so in a way i thought it was karma (as you put it) paying them back for mistreating us!!

Torry_Quine

haribogray wrote: »

thanks for all your responses everyone ... we decided to wait and see what happened, and they must have realised their mistake as they took the money back off my partners card hehe, would have been a nice bonus but would have been weary for a long while that they might ask for it back! i was just a bit miffed as they told us they don't keep card details on record for security ... but obviously that was a lie!

Thanks for letting us know the result.