COmpany gone belly up

shaun_from_Africa

I know that S75 claims are generally unenforcable when paying via a 3rd party, but I thought that chargebacks were normally fairly easy to do. (although I've never had to do one of these so I may well be wrong).

shoots

just bloody annoyed they accepting business if they not honering.

if the website is indeed the same company then it should be shut down surely.

shaun_from_Africa

It might well be a totally automated website and if tool-hut had paid upfront for the web hosting then it may well not be shut down until the next payment is due.

wealdroam

shoots wrote: »

just bloody annoyed they accepting business if they not honering.

You should also be "bloody annoyed" at yourself for actually placing an order on a website where there was no address shown.

I know it is easy to say it after the event, but...

When considering placing an order on any website, it is important that one asks oneself how they are going to get it touch if/when something goes wrong.

Rachel_D

Thanks everyone...I've been trying to get a Vat invoice from tool-hut since making a purchase at the end of Oct, now I know why they will not give me one. I was so lucky to get my order & I will remember to check for tele. number & address in future.

debserino

On the 6th of Nov. I bought a pot belly stove via Ebid from this company.
I have heard nothing.
They have ignored my messages through Google Wallet, Ebid, their own website and telephone messages.
It would appear that I have no recourse with Google Wallet - is that correct?
I am new to Ebid and can't see any option from the drop down menu for not having received my item.
Despite paying on the 6th, I manually marked as paid tonight in the hope that five days from now, this option will appear.
Does anyone know how Ebid work with crooks like these?
I'm totally disgusted and frustrated.
Thanks