Tesco Discussion chat & grabbits eleven PLUS

Looby123

gardenia wrote: »

Morning all from a windy east midlands going to try and find the free chips today, so nice to hear from celebrate love to all .

A few bags left in Beest8N N8tts if thats any help...thats as far as I got this morning!!

French_Knickers

princesswoo wrote: »

Morning folks.

Had a nightmare in T's yesterday.

Did a bit fo shopping to max out my coupons, comfort, cheese, free chips, some tins for the cupboard etc etc. For the first time ever the SA scrutinised every single coupon, then she rang for her supervisor, and when she arrived the SA said, I think she's being fraudulent, look at all these coupons.:eek:

I was mortified, there was a queue of 5 people behind me all tutting.

So I looked the supervisor straight in the eye and said, suspend the transaction and I will go to customer services with you whilst you check my coupons and I will ring HO to get the situation clarified, No way am I attempting any fraud.

All I had was 3 x £1 tesco price flop (cheese, cake & home) 5 x comfort, 2 x pilgrims, 1 x Chips (newspaper), 1 x £3 off cheese (tesco CC coupon). Hardly a huge stash.

So off I marched to CS, the trout on the CS desk who has issued me with 3 DTD over the last month was giving me evils.

Supervisor walks over and say, it's ok, we can take these coupons, I have just spoken to my manager, I had to check, as they looked photocopied, which is fraud. So I started telling her the difference between safe coupons and coupons you can print of as many times as you like.

Again I am having to explain Tesco's own policy to its own staff and a supervisor as well.

I was almost in tears & shaking like a leaf, leaving the store, I wasnt doing anything wrong, all my coupons were for items I had bought, yet I was made to feel like a criminal. :mad:

Complain, complain and complain some more! In the old days of moc's it used to amaze me how often I had to educate Tesco staff regarding their own policy!

pretzelnut

cosmic-dust wrote: »

Arghhhhhhhhhhhh nora bloomin batty!
I thought they were £1.80 also.

The 21 wash bottles are £1.80
the 13 wash bottles are still £1

cosmic-dust

Okay bracing the wind :rotfl: gotta love coupons.
Utterly butterly is 90p in Morrisons atm, use your 30p off coupon equals 60p for 500g.

Also the Macdougall pie that was on offer in Tesco last week in now on offer in Morrisons I think same price £1.69 - your 50p off coupon. Morrisons have chicken n gravy variety and steak variety.

izzeyb

Originally Posted by princesswoo
Who did you complain to, Im in 2 minds whether I should or not.

QPR10 wrote: »

Either H.O. or Phil Clarke details on page one DO IT !!!!

As above, please please complain, it's the only way they know what is really happening. Staff are in obvious need of training and customer service skills!

French_Knickers

princesswoo wrote: »

I wouldnt worry I got 30 bottles on sunday night in 6 different transactions all at the same time using the same SA, she was more than happy to put them through, and complimented me on my money saving.

.

Its not about what is right or wrong, but about how any particular SA or store interpets it. Personally I think getting 30 bottles in one go is taking the P and I've been couponing a long time! Its about keeping your head below the radar so to speak. I'd have spread it around more to be honest.

tazmac25

I was getting 10 a day for a couple of days but I would do 5 in one shop and 5 in another or I would go back after the morning T raid back in the evening so others could grab them too
Xx

LadyLeenie

Afternoon all

I`ve just got back from Mr T`s just outside N**wich and sorry nothing to report.I did get a bag of chips,last one,so sorry
How can T run out of a promotional item so quickly
It`s very cold and windy here,I may just lite my coalfire and eat a TCO to cheer me up :rotfl::rotfl::rotfl:

Hope all is well with you guys

NKLK

Mmmm coalfire for once sounds equally appealing as a tco!


Not to eat.

Looby123

princesswoo wrote: »

Morning folks.

Had a nightmare in T's yesterday.

Did a bit fo shopping to max out my coupons, comfort, cheese, free chips, some tins for the cupboard etc etc. For the first time ever the SA scrutinised every single coupon, then she rang for her supervisor, and when she arrived the SA said, I think she's being fraudulent, look at all these coupons.:eek:

I was mortified, there was a queue of 5 people behind me all tutting.

So I looked the supervisor straight in the eye and said, suspend the transaction and I will go to customer services with you whilst you check my coupons and I will ring HO to get the situation clarified, No way am I attempting any fraud.

All I had was 3 x £1 tesco price flop (cheese, cake & home) 5 x comfort, 2 x pilgrims, 1 x Chips (newspaper), 1 x £3 off cheese (tesco CC coupon). Hardly a huge stash.

So off I marched to CS, the trout on the CS desk who has issued me with 3 DTD over the last month was giving me evils.

Supervisor walks over and say, it's ok, we can take these coupons, I have just spoken to my manager, I had to check, as they looked photocopied, which is fraud. So I started telling her the difference between safe coupons and coupons you can print of as many times as you like.

Again I am having to explain Tesco's own policy to its own staff and a supervisor as well.

I was almost in tears & shaking like a leaf, leaving the store, I wasnt doing anything wrong, all my coupons were for items I had bought, yet I was made to feel like a criminal. :mad:

what a horrible experience...and how bl00dy rude of them to accuse you of fraud without even looking into it first!
I used my comfort coupons at one store fine...then tried again later the same day,in the same store and was refused to combine them with the price flop ones...was told it doesnt matter what HO says, its down to store discretion.

Today i went to use the rest of my price flop ones combined with various Bold peony and Persil ones...asked the SA if she'd put them all through together or would prefer me to do separate transactions...she rang for assistance...cash office person came and agreed to accept the persil ones with the price flop ones...then along came another SA who said cant use them unless they are SafeTick coupons...explained thats not true....she said its the Cash office people that decide...SA serving me told her ok thanks and she left...then the SA said as the Cash Office man had just agreed to accept them she would ignore the other SA and just accept them....it really does depend on who serves you, in what store and what colour socks they're wearing at the time....utter madness!!!