Tesco Discussion chat & grabbits eleven PLUS

HappyChappy84

LadyLeenie wrote: »

I give in :rotfl:

:rotfl::rotfl::rotfl::rotfl:

Beki88

phaze5 wrote: »

Hi guys
Wonder if anyone can help I bought 2 sets of phones earlier for xmas presents the shelf label said 39.99 but they went through at 84.99 each took them to cs and the girl behind the desk said I would be entitled to £180 back but she would have to check with manager as it was a big amount they said they could only dtd on one item and refund on the other I.m not sure on the policy can anyone give me some info before I contact customer services in the morning
thanks

Am I being really thick but isn't £180 the DTD for them both or have I worked it out wrong?
Overcharge of 45, dtd =90 times 2 =180? Or am I waaaay off?
They should do DTD for both anyway that is their own policy though some CS like to think they make the rules up!
Also I dunno if anyone saw my post but the shrek Iloom ones were scanning at 75p when I went last monday for DS birthday they look awesome

phaze5

mumsmoneysaverxx wrote: »

No problem Some CS are really snotty, and for some reason seem to think the money is coming out of their own pocket?!
But their not all like that:) pot luck really...
Good luck , xx

The girl on CS was lovely it was the manager was a nasty so and so, roll on morning lol Trust me to get someone who needs an attitude adjustment lol

ih8stress

Only had a quick glimpse on here for the last day or two.

Celebrate: It won't be the same without your posts.:( I hope you drop by on here from time to time - in the meantime I think you are doing right by concentrating on your family and yourself.

Bailey: Sorry that I missed your original post - it's good that you are keeping busy with doing a shoebox for your OH.:)

Actually, that has got me thinking about someone in my family who has gone for the first time - does anyone know when the last date for sending stuff is? Or am I too late?

Nikki: Glad you are doing well on the 'stopping'.

Beki: Sorry you are feeling emotional - perhaps it shook you up more than you thought at the time - delayed shock? Are you still in pain, not sleeping? Might be worth keeping a diary for insurance purposes?

Hi to everyone else, hope there is a good glitch coming soon for us all.:)

bargainhustler

Beki88 wrote: »

Am I being really thick but isn't £180 the DTD for them both or have I worked it out wrong?
Overcharge of 45, dtd =90 times 2 =180? Or am I waaaay off?
They should do DTD for both anyway that is their own policy though some CS like to think they make the rules up!
Also I dunno if anyone saw my post but the shrek Iloom ones were scanning at 75p when I went last monday for DS birthday they look awesome

LOL...you're right! I didn't even read it properly myself....ooops!:rotfl:

mumsmoneysaverxx

phaze5 wrote: »

The girl on CS was lovely it was the manager was a nasty so and so, roll on morning lol Trust me to get someone who needs an attitude adjustment lol

:rotfl:. Well done on your phones anyway:), we need some new ones desperatly! Ours broke last week and were all having to use our mobiles atm:rotfl:

Lets hope theres some at our local, thank you for pointing it out:)xx

mumsmoneysaverxx

Beki88 wrote: »

Am I being really thick but isn't £180 the DTD for them both or have I worked it out wrong?
Overcharge of 45, dtd =90 times 2 =180? Or am I waaaay off?
They should do DTD for both anyway that is their own policy though some CS like to think they make the rules up!
Also I dunno if anyone saw my post but the shrek Iloom ones were scanning at 75p when I went last monday for DS birthday they look awesome

I think the op means that the CS offered £180, but had to get the manager to authorise it, but the manager wouldn't let her give the £180, I think? hth :)x

phaze5

Beki88 wrote: »

Am I being really thick but isn't £180 the DTD for them both or have I worked it out wrong?
Overcharge of 45, dtd =90 times 2 =180? Or am I waaaay off?
They should do DTD for both anyway that is their own policy though some CS like to think they make the rules up!
Also I dunno if anyone saw my post but the shrek Iloom ones were scanning at 75p when I went last monday for DS birthday they look awesome

Hi Beki
Yes 180 is dtd but the CS girl said that was what I would be entitled to but the manager only gave me 90 back on one phone but not the other and wouldn't budge

phaze5

mumsmoneysaverxx wrote: »

I think the op means that the CS offered £190, but had to get the manager to authorise it, but the manager wouldn't let her give the £190, I think? hth :)x

Thanks Mums maybe I didnt word it right lol they gave me £90 back but manager wouldnt authorise the £90 for the other phone xx

phaze5

bargainhustler wrote: »

That's what happened to me last week, when I bought 2 sets of the writing sets and a bright starts mobile toy. The CS guy try to fob me off with only one lot of dtd, but I stood my ground and asked them to call HO for me (before 6pm).

End result, I got all the items dtd.

BTW...hi and welcome aboard. :wave:

Thanks Bargain it was at 9.45pm so HO was closed so hopefully will get it sorted in morning and thanks for the welcome xx