Tesco Discussion chat & grabbits eleven PLUS

abbecer

Awh it's nice without the bickering but it's not nice that it's so quiet on here tonight

HappyChappy84

LadyLeenie wrote: »

I`m not old enough to be your Granny

So I've got two cyber mummys then?

phaze5

Hi guys
Wonder if anyone can help I bought 2 sets of phones earlier for xmas presents the shelf label said 39.99 but they went through at 84.99 each took them to cs and the girl behind the desk said I would be entitled to £180 back but she would have to check with manager as it was a big amount they said they could only dtd on one item and refund on the other I.m not sure on the policy can anyone give me some info before I contact customer services in the morning
thanks

lookinforabargain

abbecer wrote: »

Awh it's nice without the bickering but it's not nice that it's so quiet on here tonight

Was just gonna post the same thing myself, don't think I've ever seen it so quiet on here! There's usually pages upon pages to catch up on!

I'm heading off to bed now, here's hoping tomorrow brings us something special

Miss_Laid

Glad the back biting has gone, we need a good glitch I really enjoyed the pasatta one as I use a lot of that anyone, the milkshake one was ok but omg those milkshakes were vile I tried 1 and gave the rest away, o/h is in the other room having a Harry Potter "session" and keeps popping in to see me saying, "Can't believe we got these 7 dvd's for a fiver, we got any more of those cheap pringles, or any more honeycomb tco as I'm bored with the popping candy one"

fudge2

phaze5 wrote: »

Hi guys
Wonder if anyone can help I bought 2 sets of phones earlier for xmas presents the shelf label said 39.99 but they went through at 84.99 each took them to cs and the girl behind the desk said I would be entitled to £180 back but she would have to check with manager as it was a big amount they said they could only dtd on one item and refund on the other I.m not sure on the policy can anyone give me some info before I contact customer services in the morning
thanks

To put it simply, they lied. There is no item limit for DTD.
If you are overcharged you should get DTD of the overcharge, regardless of how much the it is.
You should contact HO and they will hopefully contact the store on your behalf and provide you with a ref to go back to the store with, to get the rest of the DTD back.
hth

scamps1966

phaze5 wrote: »

Hi guys
Wonder if anyone can help I bought 2 sets of phones earlier for xmas presents the shelf label said 39.99 but they went through at 84.99 each took them to cs and the girl behind the desk said I would be entitled to £180 back but she would have to check with manager as it was a big amount they said they could only dtd on one item and refund on the other I.m not sure on the policy can anyone give me some info before I contact customer services in the morning
thanks

You should get DTD for both of them. Don't let them fob you off!
By the way, what phones were they? description and barcode will help.;)

phaze5

fudge2 wrote: »

To put it simply, they lied. There is no item limit for DTD.
If you are overcharged you should get DTD of the overcharge, regardless of how much the it is.
You should contact HO and they will hopefully contact the store on your behalf and provide you with a ref to go back to the store with, to get the rest of the DTD back.
hth

Thanks Fudge
The attitude of the manager was lousy and the way she spoke to me was plain rude and nasty when I told her I was going to ring head office she said no point there closed they shut at 6.30 I told her she was wrong that they opened later than that, but told me under no circumstances would she give me dtd on both phones and tried to refund the second one but I wouldn't let her so thanks again will let you know how I get on with HO in the morning
really appreciate the info xx

phaze5

scamps1966 wrote: »

You should get DTD for both of them. Don't let them fob you off!
By the way, what phones were they? description and barcode will help.;)

thanks scamps
binatone symphony 3325 triple pack bc end 0677 hth x

bargains4365

hi what phones were these please?