help with pc please!

rabialiones

need someone to come to my rescue again.

really appreciate this forum and all the people who have helped in the past.

was in kitchen preparing dinner, whilst toddler started banging away merrily on my key board.

by time i got round to it, screen was showing in black and white with the various startup options.

however, whichever one i choose, it just goes round and ends up on same screen.

a blue page does come on for about a second with some writing on it which does give some kind of info, but i cannot read it as it just goes straight away.

would be really grateful if any of you teccies out there could help.

thanks

rabialiones

anybody????????

macman

Would help if you said what operating system, make and model.
Have you tried Safe Mode?

waddler_8

rabialiones wrote: »

by time i got round to it, screen was showing in black and white with the various startup options.

....


a blue page does come on for about a second with some writing on it which does give some kind of info, but i cannot read it as it just goes straight away.

From the Advanced Boot options menu, choose: disable automatic restart on system failure

Then try safe mode.

rabialiones

macman wrote: »

Would help if you said what operating system, make and model.
Have you tried Safe Mode?

hi, op system is windows xp

dell pc

i have tried
safe mode
safe mode with networking
safe mode with command prompt
last know good configuration
start windows normally

after i click on each one windows page comes on then flash of a blue page with some info on , then it just goes back to the page with the above options on.

rabialiones

waddler_8 wrote: »

From the Advanced Boot options menu, choose: disable automatic restart on system failure

Then try safe mode.

i cannot get onto any other page than the one explained above, it
just keeps recurring to that page

waddler_8

The option to disable auto restart is on that screen.

rabialiones

waddler_8 wrote: »

The option to disable auto restart is on that screen.

the only options that are showing are the ones i have mentioned above

there is no option to disable auto restart on the same screen

Jnelhams

The second the machine goes past the initial BIOS screen Press f8 that should get you into the recovery options

rabialiones

i have done this, then disabled autostart, then selected safe mode, but it just takes me back to same screen as i have stated in post 5

waddler_8

Does it now give you chance to read the blue screen error message?

http://i269.photobucket.com/albums/jj66/waddler8-08/bsod.jpg