O2: Incredibly Poorly Thought Out System

Ole_Cactus

Some mobile agreements do involve "credit", this one even has clauses dealing with depreciation calculations, but so what? My issue was with a management/software system, not the intricacies of inter-corporate agreements. Should I bother pointing out that signed contracts didn't stop those who mis-sold pensions and PPIs as well as other services from having to give the money back? Or that only an idiot would get staff to commit perjury and a multi-billion pound business to risk a ferocious OFCOM fine (10% of turnover) in order to realise an additional £138 spread out over 2 years. Or that far from wanting customers to simply accept things as they are, firms actually spend staggering amounts of money (as well as sometimes crossing the line into illegal behaviour) in order to gather customer opinions and data? If business school taught me one thing it's that a corporation never ever does anything out of "kindness" or "generosity". If they're not obligated by law/don't benefit, they won't do it. So whilst I don't use Phones4u for the same reason I avoid RyanAir, I'm not "grateful" to the companies that I do use. Money is what they're after and so I simply pay my bills and continue to give them my business.

Chimpofdoom

FYI... you don't need to run around all the o2 stores:

http://www.o2.co.uk/iphone/stock/

Pop in your postcode and jobs a good 'un

Ole_Cactus

Appreciate that, here's hoping...