what to do

scotty1971

my partner sold a dress on e-bay,the buyer has now decided 9 days after it was delivered that she is now not happy with her purchase.i don't mind refunding the cost of the item,but if she wants to return it,i believe she should cover the postage,does this sound ok?

scott

lovinituk

If she raises a Paypal/eBay dispute you will be forced to repay the whole cost including the original postage cost. They can't force you to pay for her return costs.

theonlywayisup

This isn't it is it ?
https://forums.moneysavingexpert.com/discussion/3608851

scotty1971

theonlywayisup wrote: »

This isn't it is it ?
https://forums.moneysavingexpert.com/discussion/3608851

no that's not it.

got a feeling she bought it,has worn it to a night out,no longer wants it

scotty1971

not had any word from the buyer since i asked her why it took nine days to tell me it was not suitable.how many days does she have to open a dispute on ebay/paypal?

thanks

scott

chancesare_2

45! Time enough for her to wear it for Christmas.

scotty1971

well i better expect a dispute to open after her xmas night out!!

scotty1971

what if she opens a dispute,sends it back and the item has been marked or damaged,i will totally lose out then!

freddysmith

chancesare wrote: »

45! Time enough for her to wear it for Christmas.

Lets hope so, cause 45 days would have gone by then.
I was taking it that day 9 was when OP started this thread.

chancesare_2

freddysmith wrote: »

Lets hope so, cause 45 days would have gone by then.
I was taking it that day 9 was when OP started this thread.

It was tongue in cheek!

scotty1971

well she has decided she wants a refund now,saying the dress is too short for her even though it was in the description it was shortened for her size and my partners size was given.hope she enjoyed her night out.