Free Phone From O2

i_love_it

Re read their feasable explanation and forget about it.

manch235ter

politely remind them that the end price , (which you should of received an email advising you about your order showing this) said total to pay £0.00 . Thus they had acepted your order , and entered into a legaly binding agreement.

Remind them that there terms and conditions state that when they send confirmation email to you , the legally binding contract begins.

Worked for me!

buffin

Woops! http://www.mirror.co.uk/news/tm_headline=o2-no---&method=full&objectid=18586850&siteid=94762-name_page.html - now what happens? Must take away the claim that the obtaining of the phones was fraudulent.

Still reckon that under the T&C's O2 have to honour the phones they emailed people about.

silkysmooth69

THIS IS MY CONFORMATION ORDER ON THE PHONE I HAVE NOT RECIEVED YET I HAVE HAD MANY PHONECALLS SAYING I WILL NOT RECIEVE IT THE PRICE IS WHAT I SHOULD PAY FOR THE ITEM IF 02 MESSED UP ON THERE WEBSITE THAT IS NOT DOWN TO ME. YOU AND ME ENTREED A CONTRACT WHICH I HAVE STUCK BY AND YOU HAVE FAILED TO STICK WITH THE AGREEMENT WITH ME, IF THE BOOT WAS ON THE OTHER FOOT YOU WOULD BE TRACKING ME DOWN.AND YOU ACCEPTED MY ORDER OF THE PHONE WHICH IS IN YOUR TERMS AND CONDITIONS HERE..
your order will be accepted by us by means of an email confirming the order. Confirmation of orders will be sent to the email address supplied by you when the order was placed.
SO THIS IS THE START OF MY CONTRACT WITH YOU AS I RECIEVED CONFORMATION ORDER FROM YOU.you have acepted your order , and entered into a legaly binding agreement.with me but yet failed to keep your half of the agreement i am not going to let this go until i recieve phone from you i have printed documents out of conformation order and that ready for my solicitor to see would be grateful if you could get back to me on this as i am unhappy .

is this any good i put my order nimber in and that

silkysmooth69

THIS IS MY CONFORMATION ORDER ON THE PHONE I HAVE NOT RECIEVED YET I HAVE HAD MANY PHONECALLS SAYING I WILL NOT RECIEVE IT THE PRICE IS WHAT I SHOULD PAY FOR THE ITEM IF 02 MESSED UP ON THERE WEBSITE THAT IS NOT DOWN TO ME. YOU AND ME ENTREED A CONTRACT WHICH I HAVE STUCK BY AND YOU HAVE FAILED TO STICK WITH THE AGREEMENT WITH ME, IF THE BOOT WAS ON THE OTHER FOOT YOU WOULD BE TRACKING ME DOWN.AND YOU ACCEPTED MY ORDER OF THE PHONE WHICH IS IN YOUR TERMS AND CONDITIONS HERE..
your order will be accepted by us by means of an email confirming the order. Confirmation of orders will be sent to the email address supplied by you when the order was placed.
SO THIS IS THE START OF MY CONTRACT WITH YOU AS I RECIEVED CONFORMATION ORDER FROM YOU.you have acepted your order , and entered into a legaly binding agreement.with me but yet failed to keep your half of the agreement i am not going to let this go until i recieve phone from you i have printed documents out of conformation order and that ready for my solicitor to see would be grateful if you could get back to me on this as i am unhappy .

is this any good i put my order number in and that

sb44

I heard on our local radio at lunch time that o2 were going to honour the orders and will lose half a million pounds.

Did anyone else here it?

It was on Signal One radio.

silkysmooth69

yes i did so looks like all will recieve there order and there trying to tell me i wont get it
http://www.mirror.co.uk/news/tm_head...name_page.html

sb44

I don't know if it is our settings or not but The Mirror page shows a white square where the article should be.

Can someone give me the gist please of what it said?

Ta!

silkysmooth69

O2 NO!
FIRM'S £500,000 WEBSITE FREE PHONE ERROR
Exclusive by Ruki Sayid, Consumer Editor 07/02/2007
More Top Stories
MOBILE phone giant O2 has lost £500,000 after an internet blunder forced them to give away more than 3,000 expensive handsets.

Customers who bought a £149 Samsung X830 phone from O2's website were supposed to get a free year-long movie pass.

But confusion over the wording in India, where the webpages are put together, led to punters being offered a free Samsung phone and a free film pass.

As word of the offer spread thousands of people rushed to sign up for the deal - with the website getting 11,000 hits in one hour.

An O2 insider said: "At one stage we had more than 100 technicians working on the site as it went into meltdown. More than 3,000 phones worth £500,000 have been given away." Emily Turner of Whitstable, Kent, was one of those who just missed out as O2 bosses pulled the plug.

The mum of two said: "As soon as word got out there was a massive mistake on the O2 site, everyone I know started ordering. Some of my friends got their phones but I missed out and was told the deal would not be honoured, even though they had confirmed via email that the transaction had gone through."

O2 yesterday admitted there had been a problem with a "rogue link" to its website.

The company declined to say how many phones had been sent out, but added: "Some may have been dispatched before the problem was identified and fixed. The cost has not been huge."

O2 is the latest in a series of firms to have fallen prey of online gremlins.

Off-licence chain Threshers, Sainsbury's and Hamleys all lost out when discount vouchers and codes aimed at staff or regular customers found their way into mass circulation, causing internet meltdown

sb44

silkysmooth69 wrote:

O2 NO!
FIRM'S £500,000 WEBSITE FREE PHONE ERROR
Exclusive by Ruki Sayid, Consumer Editor 07/02/2007
More Top Stories
MOBILE phone giant O2 has lost £500,000 after an internet blunder forced them to give away more than 3,000 expensive handsets.

Customers who bought a £149 Samsung X830 phone from O2's website were supposed to get a free year-long movie pass.

But confusion over the wording in India, where the webpages are put together, led to punters being offered a free Samsung phone and a free film pass.

As word of the offer spread thousands of people rushed to sign up for the deal - with the website getting 11,000 hits in one hour.

An O2 insider said: "At one stage we had more than 100 technicians working on the site as it went into meltdown. More than 3,000 phones worth £500,000 have been given away." Emily Turner of Whitstable, Kent, was one of those who just missed out as O2 bosses pulled the plug.

The mum of two said: "As soon as word got out there was a massive mistake on the O2 site, everyone I know started ordering. Some of my friends got their phones but I missed out and was told the deal would not be honoured, even though they had confirmed via email that the transaction had gone through."

O2 yesterday admitted there had been a problem with a "rogue link" to its website.

The company declined to say how many phones had been sent out, but added: "Some may have been dispatched before the problem was identified and fixed. The cost has not been huge."

O2 is the latest in a series of firms to have fallen prey of online gremlins.

Off-licence chain Threshers, Sainsbury's and Hamleys all lost out when discount vouchers and codes aimed at staff or regular customers found their way into mass circulation, causing internet meltdown

Thanks for that. I didn't order the top of the range one, it was the LG one but I won't hold my breath. It will be nice if I get it as my other half has a dinosaur of a phone so I shall give it to him.