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Help please - delayed completion / 'lost' mortgage funds

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Comments

  • It's times like this you'll be glad you have a proper solicitor and not one of those cheap online conveyencers.

    Yep, I hope so. I'm also glad that they're not a one-man-band (as I got the impression that there were a lot more than just our solicitor working on trying to sort it out yesterday ) and that we've used them successfully twice before so know this isn't what normally happens.
  • martindow
    martindow Posts: 10,727 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 13 November 2011 at 11:07AM
    It's times like this you'll be glad you have a proper solicitor and not one of those cheap online conveyencers.
    You're right, but I can't help wondering whether you are timmyt in disguise !
  • Still no luck with finding the money. Solicitor's bank now saying they don't have it after all :huh::(:(
  • Still no progress.
    Our solicitor's boss (a senior partner in the firm) has called me so I know they're still trying to get to the bottom of it but we're definitely not completing today.
  • Awful situation.., u have my sympathy. I hope the money is found quickly and the vendors on the other side are being kept informed.
  • pinkteapot
    pinkteapot Posts: 8,044 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Did you apply for the mortgage yourself or use a broker? If it was me, I'd be calling the bank (or asking the broker to on my behalf if applicable) to put a serious rocket up on their end. They sent the money - it's their responsibility to make sure it arrives at the solicitor's account in time for completion to take place. One of the banks has messed up - the mortgage company or the solicitor's receiving bank. Can't hurt to hassle the mortgage company to make doubly sure it wasn't a problem on their end.
  • pinkteapot wrote: »
    Did you apply for the mortgage yourself or use a broker? If it was me, I'd be calling the bank (or asking the broker to on my behalf if applicable) to put a serious rocket up on their end. They sent the money - it's their responsibility to make sure it arrives at the solicitor's account in time for completion to take place. One of the banks has messed up - the mortgage company or the solicitor's receiving bank. Can't hurt to hassle the mortgage company to make doubly sure it wasn't a problem on their end.

    Yep, have done. They have done a CHAPS trace on it more than once and they have checked the details of the account number and sort code with the receiving bank. The CHAPS trace comes back that it was delivered to the receiving bank but the receiving bank can't find it. My last update was that fairly senior people were now involved in both banks trying to sort it out - they know this will cost at least one of them.

    Very thankful we're not currently stuck in a hotel room with the 3 kids and all of our belongings stuck in emergency storage though which could have so easily been the case.
  • klolav
    klolav Posts: 892 Forumite
    Good luck and fingers crossed it gets sorted by tomorrow puddleduck!
  • SouthCoast
    SouthCoast Posts: 1,985 Forumite
    edited 14 November 2011 at 9:26PM
    The CHAPS system deals with billions of pounds every day.

    I guess that the banks will blame the solicitors and the solicitors will blame the banks.

    Good luck and make sure that you get ALL your costs refunded.

    Please keep us updated.
  • SouthCoast wrote: »
    I guess that the banks will blame the solicitors and the solicitors will blame the banks.

    No, the banks are just blaming each other :)
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