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Landlord won't repair the oven

124

Comments

  • Many of you had good points which I included in the email there, so thank you very much. :) Time to wait and try and have a good weekend. Thanks guys, have a good one! :beer:
  • Turnbull2000
    Turnbull2000 Posts: 1,807 Forumite
    edited 11 November 2011 at 10:19PM
    Don't like that letter. Too long. Too personal. Too nicey. In fact, I'd be even more encouraged not to bother with repairs if I were your landlord. Makes you look like a soft touch. Needs to be formal and authoritative, but without without sounding pushy and remaining polite.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Yorkie1
    Yorkie1 Posts: 12,063 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I agree with Turnbull.

    Also, asserting 'excessive' visits isn't going to get them on side, I suspect. Stick to the facts of this issue.
  • poppy10_2
    poppy10_2 Posts: 6,588 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Yep, that letter is too long, too informal and too waffly. Keep it short and to the point, and act confident in the points you are making, even if you are not - the LL sounds like she doesn't really know what she is doing, and is more likely to agree to your request if you sound like you know what the legal position is and have the law on your side.

    The oven has broken through no fault of your own. It was included on the inventory and it is the landlord's responsibility to repair it as part of their contractual duties under the tenancy agreement. The oven is an essential item and it is not reasonable for it to be left in an unusable state until the end of the year. You require that the landlord arrange to have the oven repaired or replaced within the next 14 days, failing which you will arrange three quotations to have the work done yourself and will deduct the amount from the next rental payment. Yours sincerely etc etc.
    poppy10
  • clutton_2
    clutton_2 Posts: 11,149 Forumite
    before you send it... have you checked that the oven has not now gone onto timer mode as a result of the power cut ? many ovens do this and you may find if you reset the clock then the other parts of the unit will work.


  • including forwarding you post,

    Are you forwarding their mortgage statements too?
    RENTING? Have you checked to see that your landlord has permission from their mortgage lender to rent the property? If not, you could be thrown out with very little notice.
    Read the sticky on the House Buying, Renting & Selling board.


  • Road_Hog
    Road_Hog Posts: 2,749 Forumite
    1,000 Posts Combo Breaker

    Just to let you you we have spent the 2010 and 2011 budget for repairs for this year

    Out of interest, how many things have had to be repaired at the property whilst you have been there?
  • PasturesNew
    PasturesNew Posts: 70,698 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    In the meantime, if you need your pies/pizzas heated up, I can recommend the £30 mini ovens which Lidl have on special since this Monday. They are a fan oven, so a proper oven, just smaller than a full sized one. So it's worth popping in there first thing in the morning, to see if they've still got any left.
  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 12 November 2011 at 9:59AM
    I like your letter. Friendly and informative. You are trying to maintain a good relationship with your landlord. I would now wait 7 days and if firm arrangements to repair the oven are not made use this,

    The oven has broken through no fault of your own. It was included on the inventory and it is the landlord's responsibility to repair it as part of their contractual duties under the tenancy agreement. The oven is an essential item and it is not reasonable for it to be left in an unusable state until the end of the year. You require that the landlord arrange to have the oven repaired or replaced within the next 14 days, failing which you will arrange three quotations to have the work done yourself and will deduct the amount from the next rental payment. Yours sincerely etc etc.

    from post 35 as a template for your next response. Hopefully you will not have to.
  • Ulfar
    Ulfar Posts: 1,309 Forumite
    Relationship with landlord is gone. The Landlady's response stated they weren't going to do any repairs until end of tenancy, to me this implies you will be getting notice two months before the end of your fixed term.
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