Windows Installer Problems at startup

computerwoman

normally when your up-grading the same software, it will un-install an older version of it for you when your installing the next one up.

albertross_2

The msi file is an installer package file, once you find it and point to it, it may cure the problem. It may be on your HD somewhere (c:\windows\installer maybe), or on the original CD.

Uninstalling and reinstalling the software should cure it, if you can't find the msi file.

Gemma32_2

I did a search and could not find the file.

I attempted to remove the virus software and couldn't because of the same pop ups.

This is really bugging me.

Gemma32_2

I just tried to download the file again and I can't because it only lets you download it for 30 days when you purchase it. Should have made a copy.

computerwoman

go to start/run type in msconfig and apply then go to the start-up tab un tick everything and click apply then restart and see if this stops it.

computerwoman

if you cant find the run command go to start and right-click go to properties go to start menu half way down there is a box called customize click on this go to the advanced tab in the start menu items box scroll down until you come to run command tick this box click apply and ok then go to start the run command should be there put in msconfig

computerwoman

also you could try clearing your cookies then re-installing the software, if your running IE 7 click on IE7 go to tools and internet options/ general tab browsing history/ delete/ delete all/ ok/ that might help if you want to re-install software

Gemma32_2

Untick everything or are there some I should leave?

Gemma32_2

I found a copy of the virus software that I had saved. I can't remove it or reinstall it because the messages just keep popping up.

Gemma32_2

Thank you for staying up to help me with this by the way. I really appreciate it.