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Short changed in Clarks!!

135

Comments

  • texranger
    texranger Posts: 1,845 Forumite
    proactive wrote: »
    paying for something with legal currency!? madness!
    stop trolling unless you have something constuctive to say
  • texranger wrote: »
    stop trolling unless you have something constuctive to say
    stop telling me off you're not in charge. and constuctive isn't a word even i know that and i'm rubbish a spelling
    Come on, it's not rocket surgery is it?
  • propertyman
    propertyman Posts: 2,922 Forumite
    edited 6 November 2011 at 11:38AM
    Yonks ago I had it the other way, the customer was adamant, but I was sure they hadn't ( It was £10 vs £5 and 30 years ago). The manager didn't like me and told me to handover the change and I refused, and insisted that she did it as she refused to count the till.

    A short while later the chap came back and apologised and gave me back the £5. She refused to come out and see him!

    HINT: Any shop and certainly a big retailer has certain cash handling policies e.g. note left on top of till, or the springy note holder left up over the tray for those notes. CCTV should also cover a till area for theft, staff or customers, and clearly something is wrong. As there is every chance the wrong change was given earlier making it £10 down, the manager was unable to balance the till twice, was there a mistake were other staff "dipping" and blaming the staff with learning issues?

    So
    - what is you cash handling policy and ws it applied that day to avoid this situation
    - why does cctv not cover the till area to protect customers and staff from attempted theft and allegations of staff theft
    - why was the manager unable to balance the till twice

    And you might get somewhere.

    These should be enough to provide that they failed you.
    Stop! Think. Read the small print. Trust nothing and assume that it is your responsibility. That way it rarely goes wrong.
    Actively hunting down the person who invented the imaginary tenure, "share freehold";
    if you can show me one I will produce my daughter's unicorn
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    proactive wrote: »
    paying for something with legal currency!? madness!

    It may be legal currency, but you can't argue the inconvenience paying for such a small amount with such a large value note can cause, and the knockon effect it causes.

    Take buses for example, they always ask where possible for the correct change and sometimes refuse larger notes because of the exact reason already pointed out.

    Some jobs aren't so easy to reflenish floats when you get a few cases like this. So it's understandable that sometimes it's just not viable to be paid like this.
  • proactive
    proactive Posts: 513 Forumite
    arcon5 wrote: »
    It may be legal currency, but you can't argue the inconvenience paying for such a small amount with such a large value note can cause, and the knockon effect it causes.
    i can argue that the number of people paying with a 50 is very low, probably in the region of one person out of every thousand, not enough to have this sort of detrimental affect to a person running a market stall who is prepared.

    if i was running a stall selling goods to the public and someone was willing to part with their hard-earned cash to buy something off me i would be grateful and not grizzling that they were paying with a large note.

    if it's that much of a problem reuse to sell the item, but don't grumble how hard done by you are that these inconsiderate people are trying to hand over their own money to you in these challenging times via a denomination of note that you don't like.
    Come on, it's not rocket surgery is it?
  • texranger
    texranger Posts: 1,845 Forumite
    edited 6 November 2011 at 2:45PM
    proactive wrote: »

    if i was running a stall selling goods to the public and someone was willing to part with their hard-earned cash to buy something off me i would be grateful and not grizzling that they were paying with a large note..

    so you running a market stall on a sunday and you get 6 people early on with £20 notes for 50p items so you lose all you change can you tell me where would as as a trader get extra change from.

    small traders dont have floats the same as large chains such as asda and tesco.

    i only carry a float of £50 which is plenty. it is inconsiderate for consumers to wnat to pay for a 50p item with a £20 note and when you say you do not have the change they suddenly produce a £1 coin to pay. they know exactly what they are doing.
  • proactive
    proactive Posts: 513 Forumite
    texranger wrote: »
    so you running a market stall on a sunday and you get 6 people early on with £20 notes for 50p items so you lose all you change can you tell me where would as as a trader get extra change from.

    small traders dont have floats the same as large chains such as asda and tesco.

    have a bigger float if it happens on a regular basis. but we both know it only happens once in a blue moon although it serves your argument to conjure up these fantasy scenarios of the first six people each buying one 50p item with a 20.

    as i've said, be grateful that people are giving you their money to help you turn a profit rather than whining about it. if it happens often, you need to start with a bigger float, that much seems glaringly obvious
    Come on, it's not rocket surgery is it?
  • texranger
    texranger Posts: 1,845 Forumite
    proactive wrote: »
    have a bigger float if it happens on a regular basis. but we both know it only happens once in a blue moon although it serves your argument to conjure up these fantasy scenarios of the first six people each buying one 50p item with a 20.

    as i've said, be grateful that people are giving you their money to help you turn a profit rather than whining about it. if it happens often, you need to start with a bigger float, that much seems glaringly obvious


    it happens more than you think, by your comments you are not a trader. have you felt the weight of the money bags with £50 lose change in them.

    you might as well tell all traders to start with a £1000 float to keep inconsiderate people happy
  • proactive
    proactive Posts: 513 Forumite
    texranger wrote: »
    it happens more than you think, by your comments you are not a trader. have you felt the weight of the money bags with £50 lose change in them.
    yep, bank change all the time so I know exactly how much they weigh. took £400 pound coins up the bank the other day and i survived! who'd have thought it!
    texranger wrote: »
    you might as well tell all traders to start with a £1000 float
    no, stop exaggerating, no one is saying that are they you're being silly now.

    texranger wrote: »
    to keep inconsiderate people happy
    those inconsiderate customers parting with their own money. hell of an attitude you got there.
    Come on, it's not rocket surgery is it?
  • texranger
    texranger Posts: 1,845 Forumite
    edited 6 November 2011 at 10:38PM
    proactive wrote: »
    yep, bank change all the time so I know exactly how much they weigh. took £400 pound coins up the bank the other day and i survived! who'd have thought it!

    but when you are standing mainly in the same spot all day with that amount in a denim bag around your waist and it is not always the case of having your vehicle at hand to offload some of the change. I have had £1500 in one of those bags and even in notes after 8 hrs on your feet it is heavy.


    proactive wrote: »
    no, stop exaggerating, no one is saying that are they you're being silly now.

    you are the one saying to increase a float

    proactive wrote: »
    those inconsiderate customers parting with their own money. hell of an attitude you got there.

    it is inconsiderate when they will deliberately give you a £20 note for a 50p item just so you change the £20 when they already have the correct money for the item
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