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o2 priority moments freebies and offers (**updated**)

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  • jenniewb
    jenniewb Posts: 12,842 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Can I just ask:

    The Tuesday Nero offer. I don't often get to claim this offer and this week was the first time I'd claimed it in about a month.
    However, unlike before I had the barrista tell me that I couldn't have decaf and I couldn't have soya milk with my voucher because these were extras.

    I didn't know they'd changed the rules- last time I remember ordering a decaf soya latte with syrup. This time I was only allowed to get an Americano with normal milk or black.
    I argued and got at least the soya milk addition for free but didn't know if that was the barrista was just fed up with discussing and wanted me out of the way or if she didn't know what was/wasn't allowed.

    Anyone had anything similar or know if the rules did change?
  • I wish they would do the car valeting again
    Blackpool_Saver is female, and does not live in Blackpool

  • Doc_N
    Doc_N Posts: 8,547 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    jenniewb wrote: »
    Can I just ask:

    The Tuesday Nero offer. I don't often get to claim this offer and this week was the first time I'd claimed it in about a month.
    However, unlike before I had the barrista tell me that I couldn't have decaf and I couldn't have soya milk with my voucher because these were extras.

    I didn't know they'd changed the rules- last time I remember ordering a decaf soya latte with syrup. This time I was only allowed to get an Americano with normal milk or black.
    I argued and got at least the soya milk addition for free but didn't know if that was the barrista was just fed up with discussing and wanted me out of the way or if she didn't know what was/wasn't allowed.

    Anyone had anything similar or know if the rules did change?

    Not exactly the same, but I did once get an extremely stroppy barrista who made such a fuss about using the code that it disappeared before he could use it. Demanded payment for the coffees as a result, so we refused and left them there.

    The outcome was a complaint - and some vouchers for free coffees.

    Why they behave like this, God knows - hacking off potential customers is a bit like shooting yourself in the foot.
  • jenniewb wrote: »
    Can I just ask:

    The Tuesday Nero offer. I don't often get to claim this offer and this week was the first time I'd claimed it in about a month.
    However, unlike before I had the barrista tell me that I couldn't have decaf and I couldn't have soya milk with my voucher because these were extras.

    I didn't know they'd changed the rules- last time I remember ordering a decaf soya latte with syrup. This time I was only allowed to get an Americano with normal milk or black.
    I argued and got at least the soya milk addition for free but didn't know if that was the barrista was just fed up with discussing and wanted me out of the way or if she didn't know what was/wasn't allowed.

    Anyone had anything similar or know if the rules did change?


    I get mine every Tue. I believe but cant check as its not showing on my phone at the mo that you can get You can get a free regular Tea, Espresso, Cafe Latte, Cappuccino, Americano
    or Hot chocolate


    I drink flat white, apparently I cant get those so I get a Latte in small cup. This Tue they said that decaff wasn't in the offer either. I offered to pay the extra 10p they couldn't work it out on the till so after much huffing and puffing they sold me to "just have it"


    I work in London, there are lots of coffee shops locally so there is stiff competition. Eat have been running a promotion where you send a promotional postcard to a friend and they get a free coffee. The service in eat is great, and they were happy for me to order what ever coffee I would like.


    After this free coffee thing is over I wont be going back to Nero
    Recently married and loving it x
  • Is that two of us with the same username lol?
    travelover
  • Is that two of us with the same username lol?

    Wow how strange, the only difference is my capital letter at the begining haha
  • Doc_N
    Doc_N Posts: 8,547 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    jahlboy wrote: »
    Hi, I got the voucher code after submitting the form and luckily noted it down as I didn't get any email - could someone link me to the booking page as this is the only way to use the vouchers! Thanks!

    Is it this one:



    https://rewards.eastcoast.co.uk/customerportal/promo_o2.aspx
  • s4mmy
    s4mmy Posts: 640 Forumite
    Part of the Furniture
    Typical ! I must have missed this one :(
  • NVRAM
    NVRAM Posts: 298 Forumite
    I wish they would do the car valeting again

    Why? They were garbage or at least they were in newcastle.
    Phoned up twice mentioning the offer "sorry were full" was going shopping one day so decided just to pull in ask if they had space, yep, asked me to pull up, take anythign out of the car I needed, went to give them the keys, mentioning the code at the same time....

    Oh sorry were full.

    !!!!!! so they have room if you pay cash in hand but not if it had to go thru the books?

    I must say Im not sure if its the same company countrywide or different ones tho
  • redfox
    redfox Posts: 15,336 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 28 September 2014 at 8:27AM
    Offering, or asking for, codes by PM is not permitted on MSE - please see this

    Several posts have been removed. Please abide by the rules, thankyou.
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