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Under-charged for purchase

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Comments

  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    goater78 wrote: »
    I can't imagine anything will happen when the car needs its first service as the garage hasn't spotted the mistake. The garage isn't aware of what has happened so they will just provide the normal service they provide all customers.

    It would only be an issue if at the time of the first service the garage and the customer were in dispute about this matter. If they are still in a state of blissful ignorance I don't see what the problem will be

    Maybe, but when the garage discover the discrepancy just before the first service, or indeed if OP has an issue with the vehicle further down the line I imagine the service provided wont be the normal one given to all other customers.
  • System
    System Posts: 178,423 Community Admin
    10,000 Posts Photogenic Name Dropper
    Maybe, but when the garage discover the discrepancy just before the first service, or indeed if OP has an issue with the vehicle further down the line I imagine the service provided wont be the normal one given to all other customers.

    I think you're grasping at straws a bit here to be honest. I don't think that if they do spot the error they are then going to victomise the OP because of a mistake they themselves made.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    goater78 wrote: »
    I think you're grasping at straws a bit here to be honest. I don't think that if they do spot the error they are then going to victomise the OP because of a mistake they themselves made.

    You dont? I certainly do. A customer has knowingly driven away in a car owing 9 Grand on it and is happily keeping schtum in the hope they don't notice within 6 years. You think the garage owner won't be in the least bit aggravated by that?

    Regardless of who's mistake it was OP knows he owes this money. Quite what happened to honesty I don't know but personally I know I can sleep well at night.
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    edited 11 November 2011 at 5:36PM
    worthy1 wrote: »
    Thanks for all your comments & tips - sorry for not posting sooner, I am an infrequent user and only just checking back in.

    I have still not been contacted by the dealer - this actually happened back in September & I never expected it to go on this long.

    My plan is to keep quiet for now - I don't see why I should tell them about their mistake - but I have no intention of spending the money just in case! I do feel a bit guilty about it, but the salesman who I dealt with was so arrogant and pushy in the first place and tried to sell me every add-on under the sun, so my sympathy for him is limited.

    If they contact me, I will pay up, no problem. I was just interested in the legal position - whilst I have no intention of letting it go that far, I just wanted to be clear there was no onus on me to make the first move.

    Just can't believe their financial controls are so bad that it has still not been picked up!!!
    So, you are fully aware that you need to pay for the car, but have decided not to pay it. There is a word for people like you.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • visidigi
    visidigi Posts: 6,733 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    goater78 wrote: »
    I think you're grasping at straws a bit here to be honest. I don't think that if they do spot the error they are then going to victomise the OP because of a mistake they themselves made.

    except if the guy serving and his boss were friends with the guy that got fired due to a £9,000 discrepancy.

    seriously the OP should own up to the garage and pay - hes got goods in his possession which he has not fully paid for.
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    goater78 wrote: »
    I think you're grasping at straws a bit here to be honest. I don't think that if they do spot the error they are then going to victomise the OP because of a mistake they themselves made.

    Hmm.....let's think.

    If I was a dealer and saw that an outstanding payment of nine thousand pounds was owed on a car, that the customer was fully aware (and let's not beat about the bush, the dealer will fully assume the customer was aware of it), I would accept the car in for service, but I wouldn't let it back out.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Flyboy152 wrote: »
    Hmm.....let's think.

    If I was a dealer and saw that an outstanding payment of nine thousand pounds was owed on a car, that the customer was fully aware (and let's not beat about the bush, the dealer will fully assume the customer was aware of it), I would accept the car in for service, but I wouldn't let it back out.

    You'd maybe let it back out, but you'd be damn sure it had a few dinks in it
  • Fridaycat
    Fridaycat Posts: 1,448 Forumite
    Flyboy152 wrote: »
    Hmm.....let's think.

    If I was a dealer and saw that an outstanding payment of nine thousand pounds was owed on a car, that the customer was fully aware (and let's not beat about the bush, the dealer will fully assume the customer was aware of it), I would accept the car in for service, but I wouldn't let it back out.

    Yes, but the point is the dealer hasn't spotted that there is an amount outstanding, otherwise he would surely be in touch and not wait for the car to be taken for its service.

    In addition, I am sure that the OP has many different options for where he takes the car for its service, he doesn't have to go back to the place where he bought it (unless he bought some kind of service arrangement at the same time).

    Having said all of that, I am not condoning the actions of keeping quiet - just pointing out that this discussion around the car's service is not really relevant.
  • Peter999_2
    Peter999_2 Posts: 1,517 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Erm, wouldn't you just take it to a different dealer for the service?, or do you get the service for free?
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    And what will happen if something goes wrong with the car?

    All the questions are really moot, the OP is a thief and there is no other word for it.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
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