Under-charged for purchase

unholyangel

bb999 wrote: »

What exactly does the receipt say?

Personally I would keep quiet & sit on the money until they notice - which I am sure they will.

I know a few people who probably wouldn't notice an extra £9k in their account - unfortunately I'm not one of them

OP said:
I was given a receipt for the full amount

However, I dont think having a receipt for the full amount would be enough if the company chased for the money. Especially if it says credit card payment and the OP's statement only shows £1000 being paid.

Just as it was obvious to the OP what had happened, it would be obvious to a court.

bb999

unholyangel wrote: »

OP said:
I was given a receipt for the full amount

However, I dont think having a receipt for the full amount would be enough if the company chased for the money. Especially if it says credit card payment and the OP's statement only shows £1000 being paid.

Just as it was obvious to the OP what had happened, it would be obvious to a court.

That's why I asked for the exact wording.
If it says simply 'paid in full' then should the OP wish to lie they could say they had paid cash.

Not recommended though!

lincroft1710

Flyboy152 wrote: »

Because it is a debt that hasn't been paid.

Doesn't give any right to interest.

sunflower_2

oh dear. silly salesman.

i dont think you will sleep until this is resolved, and they have upto 6 years to rectify their error (as far as i am aware).

the same thing happened with my hubby at furniture village.
the remaining balance of our sofa was £3499.00, the eejit saleswoman keyed in £349.99
of course hubby corrected her but came home gutted that he had haha

i explained that whilst we could do with the money, these companies have audits and they would have wanted their money anyway - and prob prior to our arranged delivery.

you have a conscience or you would never have posted this - ring them and explain - it may save someone their job

:A

or do as others have advised - hang on to the money until they contact you. dont spend it.

DVardysShadow

Firefox1975 wrote: »

I would think of it as a £9,000 interest free loan. (until the time comes to settle!(possibly indefinately), i would say that after 12 mths if youve heard nothing you are probably in the clear.

But the top and bottom is, you owe them £9,000.if after they have contacted you to settle you decide not to pay then yes, they can and will repossess the car.

Don;t spend the £9,000 for 12 months!

12 months is wrong advice. The debt can be pursued for 6 years [or longer under certain circumstances].

As for repossession, this would need a court order. If the car is being bought on HP, provided the HP is being paid in accordance with the contract, I don't see that there are any grounds for a repo. The finace company is going to leave the loss with the garage, so they are not owed anything.

DVardysShadow

Flyboy152 wrote: »

Because it is a debt that hasn't been paid.

As no interest will be specified in the contract relevant to the uncollected £9000, no interest could be charged

bb999

Flyboy152 wrote: »

Meanwhile the salesman gets the sack for allowing you to drive off without paying for the car. What nice people you all are.

Come on Flyboy152, do you really think someone could legally be sacked for a mistake? - unless they do it regularly.

hippey

I've known this happen in loads of places. The salesman will get a ticking off from his boss for the mistake and more than likely will contact you in a few days apologising for the error and wanting the 9k.

You could say no but if it went to court (and that would be daft to let it go that far) I suspect common sense will prevail and you will have to pay £9k plus some fees.

unholyangel

bb999 wrote: »

Come of Flyboy152, do you really think someone could legally be sacked for a mistake? - unless they do it regularly.

A £9k mistake? Yes you could. Breach of statutory duty of care.

Hell my ex-employers tried to sack me for someone else's mistake. They hadnt put an appointment in the diary that was scheduled on my shift....naturally i'm not psychic so I missed it.

Of course i was sacked for a total of 5 hours given that they hadn't given me notice of a disciplinary, hadnt allowed me to exercise my right to have a witness present, hadnt allowed my right to a fair hearing as they had decided the outcome before the "disciplinary" took place and then discussed it all with the company next door - several of whom I'm friends with. Best of it? I had the whole thing recorded. They called me after a few hours (after the company next door telling them I could take them to the cleaners) saying it was just going to be a written warning....i said i wasnt accepting it as it wasnt my mistake. Funnily enough, i never did get that written warning.

And of course theres new guidelines. Employers now dont need to follow the statutory dismissal proceedings. There was also talk about increasing the service needed to claim unfair dismissal but i'm not sure if that has been implemented yet.

Flyboy152

bb999 wrote: »

Come of Flyboy152, do you really think someone could legally be sacked for a mistake? - unless they do it regularly.

Absolutley! Letting a car leave, whilst not taking full payment for it, especially when the customer is going ignore it and wait for them to contact him, is not something a dealer is going to let go lightly. The dealer is likely to accuse the salesman of colluding with the customer, seeing as the customer is going to dispute payment.

I think you over-estimate the generosity of an employer who pays salesmen a paltry basic salary (if at all) and continually erodes their commissions to enhance their own profits. They are not exactly renowned for their altruism.