Under-charged for purchase

undaunted

Firefox1975 wrote: »

No

you aren't obliged to inform them of the error. It is a moral judgement. Personally I would wait for them to find it. (I don;t think that makes me a bad person so please don't flame me! :-) )

It may or may not do so but it certainly makes you a 9k richer person until they come to you (I agree let them come & ask for it if they want it, pay if they do of course but, car salesmen being the moral soles they are, would they come & tell you that you'd paid over the odds if that were the case? - I doubt it!

lincroft1710

garth549 wrote: »

Crazy not to tell them IMO. If they realise in 5 years time you'll still be liable for the full amount (plus potentially interest at 8% each year for 5 years). You'll have no argument to counter as no judge in the land would believe you didn't notice a £9000 underpayment.

Since when does a company/individual have a right to charge/expect interest because of their own error.

arcon5

I eagerly await the thread titled 'car dealership chasing me for money owed 5 years ago and I can't afford to pay it'

As much as i'd like to save £9k on a car, i'm not sure i'd feel comfortable not telling them incase I dipped into it or used some of it for other things and never had the amount once they realised.

pulliptears

Bear in mind if this is a new car the dealer may be required to carry out warranty work at some point, which will be more professionally handled if you call them and tell them of their mistake I would think.

Waiting until they discover it themselves could come back and bite you when you need a service etc

jamespir

i think it would be best if you phoned them and let the know they made a mistake

Flyboy152

Firefox1975 wrote: »

No

you aren't obliged to inform them of the error. It is a moral judgement. Personally I would wait for them to find it. (I don;t think that makes me a bad person so please don't flame me! :-) )

Jakg wrote: »

I wouldn't tell them BUT I would put the money aside straight away and not spend a penny of it for 6 years (...but of course cream the interest off).

JimmyTheWig wrote: »

You could look at it as an interest free loan and stick it in a savings account for a while. But then if they try to take the money it might scupper your current account.

So I'd contact them and tell them about the mistake - and ask what percentage they'll waive as a goodwill gesture.

Meanwhile the salesman gets the sack for allowing you to drive off without paying for the car. What nice people you all are.

Flyboy152

lincroft1710 wrote: »

Since when does a company/individual have a right to charge/expect interest because of their own error.

Because it is a debt that hasn't been paid.

sabretoothtigger

I wouldnt say anything personally, I'd be amazed if the company didnt notice within a month though. So its a months free interest, no big deal

bb999

worthy1 wrote: »

I was recently under-charged a significant amount of money on the purchase of a new car. At the dealership, when coming to pay the final balance, instead of being charged £10,000 the dealer put £1,000 into the hand held credit card machine and then gave it to me to type in my pin number.

I didn't notice, the purchase was completed, I was given a receipt for the full amount & drove the new car home. I only noticed a few days later when I checked my bank statements, and when I checked back to the cc receipt I realised the error.

Morally I know I should contact the dealer and let them know the mistake, but I wondered what my rights are legally. Can they force me to pay the shortfall? Can they charge my debit card for the shortfall without my permission? Could they in any way re-possess the vehicle? If they don't notice, am I obliged to inform them of the error?

Any advice appreciated...

What exactly does the receipt say?

Personally I would keep quiet & sit on the money until they notice - which I am sure they will.

I know a few people who probably wouldn't notice an extra £9k in their account - unfortunately I'm not one of them

mountainofdebt

If the finance dept is on the ball there will be alarm bells going now and not at the month's end.

Personally I don't understand people who think there is some legal right to not pay what they owe.