What are EON playing at ?

deshepherd

To add a contrarian comment ... just looked at my latest bill online (submitted meter readings yesterday and so has just been calculated). As expected I'm in credit (original DD I think correctly matched usage 2 years ago but in last year we appear to have managed to reduce gas usage my 20% virtually every month so we've been building up credit) and my DD has been reduced by almost 40%. Think I'll probably still be in credit next bill at "spring review" ... DD will almost certainly move up again on basis of our annual usage.

deshepherd

SnowMan wrote: »

If a company offered an Autumn break policy it would mean that the company would be offering a credit facility to customers. So the choice of the Spring date is deliberate and cynical and most importantly causing customers considerable problems.

Though there is the side effect that with Spring review an account should never be in debit so that avoids any problems with having to clear a debt to be able to switch to another provider. I believe one of the reasons for annual reviews was a suspicion that suppliers might deliberately engineer accounts on profitable tarrifs into deficit so that they could veto any switches.