Help my normally £40 phone bill is almost £200 as I've gone over my minutes

robt_2

EdCov wrote: »

There is a strong argument that a product that allows you to go over by that much without any warning is not fit for purpose.

There is no argument at all, never mind a strong one.

ilovemydebts

Take responsibility, pay it a move on. You used the minutes, pay for them!

Hammyman

EdCov wrote: »

There is a strong argument that a product that allows you to go over by that much without any warning is not fit for purpose.
Others will probably disagree.

Indeed. Because it is quite frankly ludicrous and typical of todays "not my responsibility" culture.

Next you'll be wanting the energy companies to do the same. What about Tesco? Might as well chuck them in as well if you spend more money than usual on your weekly shop...

WHUdaman

ilovemydebts wrote: »

Take responsibility, pay it a move on. You used the minutes, pay for them!

I don't need to now I spoke to someone helpful at o2 and the knocked half of the bill for me. Glad I just didn't pay it as. It saved me £100

diamonds

Given termination rates falling I can see the networks getting back to thier old ways of 50p+ per minute after allowances...this type of thread will be the norm...

WHUdaman

diamonds wrote: »

Given termination rates falling I can see the networks getting back to thier old ways of 50p+ per minute after allowances...this type of thread will be the norm...

Well it's 35p per minute as it is

gas4you

I don't get these posts.

Why don't people get that they have to pay for what they use?

Shall we all use over our inclusive allowance then complain that we have to pay for the bill?

flimsier

I've got no advice, but I find it amazing that mobile phone companies can get away with this - allowing people to run up huge phone bills. I don't agree with the "if people are so stupid..." argument - I agree with Martin's blog on that a few weeks ago. I just think that it would cost them nothing to ensure their customers are informed that they've run out of minutes, by a text or something.

I hope that O2 listen to you and are sympathetic.

robt_2

Indeed.

How dare a company publish their tariffs for all to see and then put them into use when people who signed a contract go over their inclusive minutes. How very dare they.

NCISROCKS

flimsier wrote: »

I've got no advice, but I find it amazing that mobile phone companies can get away with this - allowing people to run up huge phone bills. I don't agree with the "if people are so stupid..." argument - I agree with Martin's blog on that a few weeks ago. I just think that it would cost them nothing to ensure their customers are informed that they've run out of minutes, by a text or something.

I hope that O2 listen to you and are sympathetic.

...a deputy head teacher that cant read?