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Blue screen on computer

2

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  • first78
    first78 Posts: 1,050
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    I've got Windows XP. Never backed up anything. I'm a novice when it comes to anything technical on a computer :(
  • first78
    first78 Posts: 1,050
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    How do I run a hard disk diagnostics??
  • leseul
    leseul Posts: 73
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    Anne_Droid wrote:
    Aahh then the below don't apply do they guys
    Anne, in the world of IT there are always options:

    Such as:
    closed wrote:
    the OP will have to buy something to backup to, or use dvd's

    Or cloud based backup services such as Skydrive (which is free)

    Carefully consider your post before committing to avoid giving people who are asking for help poor advice.
    P.I.C.N.I.C problem: Problem In Chair, Not In Computer
  • leseul
    leseul Posts: 73
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    edited 4 November 2011 at 10:42AM
    first78 wrote: »
    How do I run a hard disk diagnostics??
    Run Chkdsk first (Start > Run > type cmd and press enter > In the black box that opens type chkdsk and enter)
    It may ask you to schedule after a reboot, if it does, type Y to agree to it and reboot your PC.

    Then use the SeaTools program you downloaded earlier.
    P.I.C.N.I.C problem: Problem In Chair, Not In Computer
  • first78
    first78 Posts: 1,050
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    leseul wrote: »
    Run Chkdsk first (Start > Run > type cmd and press enter > In the black box that opens type chkdsk and enter)
    It may ask you to schedule after a reboot, if it does, type Y to agree to it and reboot your PC.

    Then use the SeaTools program you downloaded earlier.


    I've done the check and done the long generic test on seatools and it says it's passed. Does this mean everything should be ok now??
  • leseul
    leseul Posts: 73
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    It means there's no obvious problem with the hard drive, reassuring but still leaves some options like:
    • Bad Drivers
    • Bad Memory

    Has it crashed again since the first occurrence?
    Try this: click Start, click Control Panel, click Performance and Maintenance, click Administrative Tools, and then double-click Event Viewer. Let us know what's in there.
    P.I.C.N.I.C problem: Problem In Chair, Not In Computer
  • first78
    first78 Posts: 1,050
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    leseul wrote: »
    It means there's no obvious problem with the hard drive, reassuring but still leaves some options like:
    • Bad Drivers
    • Bad Memory
    Has it crashed again since the first occurrence?
    Try this: click Start, click Control Panel, click Performance and Maintenance, click Administrative Tools, and then double-click Event Viewer. Let us know what's in there.

    It's had the blue screen about 4 times now and I'm worried it'll totally wreck my computer.

    On the Event Viewer it says:

    Application Log Application Error Records 512.0 KB
    Security Log Security Audit Records 64.0 KB
    System Log System Error Records 512.0 KB
    ACS Log Customer Log Error Records --
    Internet Explorer Log Customer Log Error Records --
    Microsoft Officer Alerts Log Customer Log Error Records --
  • first78
    first78 Posts: 1,050
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    Just had the blue screen again...the error said IRQL_NOT_LESS_OR_EQUAL

    Can anyone help me please?
  • closed
    closed Posts: 10,886 Forumite
    drivers or corrupt profile, backup now, create a xp disc if your machine has the option and you don't have one, and reinstall windows if it continues.
    !!
    > . !!!! ----> .
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