New Fixed Term Deposit Accounts from Yorkshire Bank

SallySunshine

Here is the address as requested.

[EMAIL="General.Enquiries@eu.nabgroup.com"]General.Enquiries@eu.nabgroup.com[/EMAIL]

also an earlier post of mine gives a phone no. 0800 0283652

hope this helps codetown.

Adjer

Adjer wrote: »

My wife decided to take out a 5yr bond with Yorkshire yesterday by calling in at the local branch complete with utility bill. passport & cheque. After a long wait at the customer service desk she was told there was no one available who was qualified to process her application & they could only offer an apology & an appointment with an advisor for a date two weeks ahead. They said they were overwhelmed by the amount of business & did not have the staff to cope with the demand. The counter staff were just chatting away while waiting for customers. Are banks keeping the old rule going, "one man one job"?
Later we went on line using Firefox & did it eventually, after a struggle with the bank web site. I think this site has very poor design & not easy to navigate through.

Wife still waiting for a reply (14 days) to say they have received her cheque & application form for the above mentioned bond. This has got to be the worst service we have received from any savings outfit in the last 30 yrs. Please take note all readers.
The certificate for the bond has just dropped through the letterbox as I write this note, so all is well.

MoneySavingUser

Still waiting for the application form that they said they sent to arrive...

RetiredInThailand

I opened a 5-year deposit, along with the obligatory feeder savings account, in a Yorkshire bank branch just outside London without an appointment.

I was not made to wait more than a couple of minutes to see someone and was offered tea or coffee. I took the tea which was very good.

The account opening formalities were quickly dealt with and the accounts were opened without delay.

So I give them full marks.

jingleberry

I applied for a 5 year bond with Yorkshire Bank online on 16 December. Didn't have any problems printing off the application form. I sent it off with a cheque on 20 December and received an email from Yorkshire bank on 23 December confirming that they had received my cheque. So far, everything has been fine EXCEPT: I tried to apply for another bond with Yorkshire bank last night. When I entered my email address, the website recognised it, and whatever I tried, I was diverted back to the application I submitted online on 16 December. It just wouldn't let me apply for another bond. I got round this by applying for my new bond through Clydesdale bank rather than Yorkshire(they offer exactly the same deal), but still, it feels like surprisingly inept service from Yorkshire Bank

SallySunshine

Received my certificate this morning and happy to report that after posting cheque and application on 8th Dec. and receiving confirmation e-mail from Clydesdale on 13th, that the actual term deposit was backdated to 14th Dec.

Not back considering the Xmas post, and the high volume of applications, and as I'd kept my deposit in a decent interest account until as late as possible I reckon I haven't lost much interest with the delay.

MoneySavingUser

My form didn't arrive - tried again today and did a new application and managed to print a form - hope they actually process it now!

Ifts

MoneySavingUser wrote: »

My form didn't arrive - tried again today and did a new application and managed to print a form - hope they actually process it now!

You have got the option of the fixed rate bonds from Shawbrook Bank:

https://forums.moneysavingexpert.com/discussion/3688953=

tony4563

I have paid over 50k into one of these for a year @ 3.6%

I've just realised from the forum posts that my interest will be paid gross.

How do I pay what I owe in tax on the interest?

The tax has always been paid tax automatically by the bank/building society on any other account I've had.

Ifts

tony4563 wrote: »

How do I pay what I owe in tax on the interest?

This might help, a reply to a similar question to yours here:

http://www.cashquestions.com/forum/showthread.php?11017-Qualifying-Time-Deposit

I had to be careful myself when choosing which Yorkshire Bank fixed term deposit account I put my money into so it was not a QTD.

For accounts opened after 6th April 2012 income tax payers will have to have interest paid net for such accounts which should simplify matters: http://www.hmrc.gov.uk/tdsi/mailshot38.htm