Santander are now refunding interest payments on Cahoot flexible loan's

Nicky321

can anyone still log on to their online account? ive not been able to since they changed to santander

Nicky321

The reply in response to my email to CEO was from ChairmanCB@santander.co.uk

Nicky321

sayoung wrote: »

Hi guys, was hoping someone could be nice enough to pm me the template letter?

Thanks

Done, Hope you don't mind HB

banwa

Hello

I had a cahoot flexible loan about 5 years ago and am hopeful I might be able to get some of the interest refunded. Please could someone also email me the letter?:)

Thanks
Banwa

davemorton

Nicky321 wrote: »

The reply in response to my email to CEO was from [EMAIL="ChairmanCB@santander.co.uk"]ChairmanCB@santander.co.uk[/EMAIL]

How long did it take to come after sending the initial email??

happy_bunny_2

Nicky321 wrote: »

can anyone still log on to their online account? ive not been able to since they changed to santander

Yes, but only as I have a c card with Cahoot. the loan vanished.

happy_bunny_2

banwa wrote: »

Hello

I had a cahoot flexible loan about 5 years ago and am hopeful I might be able to get some of the interest refunded. Please could someone also email me the letter?:)

Thanks
Banwa

Just sent

Fortuna1

This is especially addressed to Harry6845 and Happy_Bunny but also to everybody else that has added info to this thread.

I sent my complaint into Santander on the 24th November regarding a £5k flex loan taken out in 2001. I'd heard nothing so I emailed the CEO's office on 6th Decmebr.

Today I received a letter saying they'd paid off the balance of my loan (£3,300) and enclosed a cheque for £530.

My husband also complained to the CEO's office on the 6th December about his £3k flex loan taken out in 2002.

He called them yesterday and they told him to expect a cheque in the post for £2240 as his loan was settled 6 months ago.

I hope this gives hope to all!

Happy Christmas and thanks again - without this thread I would never have thought of complaining.

:j:j:j:j:j

Nicky321

happy_bunny wrote: »

Yes, but only as I have a c card with Cahoot. the loan vanished.

I have a current account and saves account with Santander, but dont know if or how I would be able to view my loan account with Santander (formerly cahoot)

Nicky321

To everyone whose getting settlements with Santander/Cahoot, did your settlement notifications come via Email, Phone call or Mail. Did anyone receive any further communication from Santander after their initial email acknowledgement, or just the settlement response?